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Larry H. Miller Chrysler Jeep Dodge Provo - Service Center

Provo, UT

4.6
104 Reviews

104 Reviews of Larry H. Miller Chrysler Jeep Dodge Provo - Service Center

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March 05, 2025

I recently took my 2021 Jeep Cherokee into Larry Miller Jeep Provo since I was getting an error message that the Forward Collision Camera needed adjustment, along with warnings that the Traction Control, S More

by bruceaivazian@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 09, 2025 -

Sky Chrysler Dodge Jeep Ram of Provo responded

Bruce, I appreciate you taking the time to share your experience, and I sincerely apologize for the frustration and inconvenience you’ve faced. This is certainly not the level of service we aim to provide, and I understand how upsetting it must be to deal with ongoing vehicle issues after multiple visits. I would like the opportunity to personally look into this situation and find a way to make it right. Please reach out to me directly at 801-456-4300, and I’ll do everything I can to address your concerns. Your satisfaction is important to us, and we want to make sure we resolve this properly. I hope to hear from you soon. — Drew, General Manager

October 13, 2024

Service department was great to work with and did outstanding work. They checked out my engine light issue, did updates, and performed service and provided great updates. Awesome customer service! More

by Donovan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : And the people working on my vehicle!
October 01, 2024

They fixed my brakes a changed our oil in no time at all, thank you so much! Will recommend to our friends More

by Tmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade was great to work with
September 17, 2024

The dealership always take good care of me, and always answer my question's pertaining to my 2020 dodge ram 1500. The part's department is great. I buy my filters there. More

by tomwright1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason, donot remember the others names, I will pay more attention next time.
Sep 20, 2024 -

Sky Chrysler Dodge Jeep Ram of Provo responded

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with our dealership and that we were able to meet your expectations. We appreciate your business and hope to see you again soon!

September 16, 2024

Very good service knowledgeable people Ang fast high quality atención customer care excellent service as always More

by homar_77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Poulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Coronel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2024 -

Sky Chrysler Dodge Jeep Ram of Provo responded

Thank you for the 5-star rating and for choosing our dealership for your automotive needs! We're thrilled to hear that you were happy with the service you received and that our team was able to assist you in a friendly and professional manner. We value your business and look forward to seeing you again soon!

September 15, 2024

I had bad service here before. But this time it was great. Thanks for stepping up More

by Les
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kade and Darin
September 11, 2024

Loved the deal on the synthetic oil change, and the customer service was top tier! More

by Kristi Gilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Urry
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2024

I was traveling from Paducah KY to Seattle when several warning lights came on at the same time. I tried several dealerships but they were unable to help. I called Larry Miller and talked to Tyler in the s More

by corrigangs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
August 30, 2024

Darin was exceptional, very helpful, checked in all that I needed and the timing was perfect. Great service ! More

by Dulcinea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Nielson
August 25, 2024

Told me I needed a thousand dollars worth of work and when I said I just did all that at the other Larry H Miller D dealership in Sandy six months ago and I said my son-in-law would like to know more inf More

by Just jen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Urry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Sky Chrysler Dodge Jeep Ram of Provo responded

Dear Jen, Thank you for bringing this to our attention. I am truly sorry to hear about your experience. It’s certainly not the level of service we strive to provide, and I apologize for any frustration this caused. We believe in complete transparency and fairness, and I assure you that we do not tolerate any actions that undermine these values. I would like to investigate this matter further to ensure that it doesn’t happen again and to make things right for you. Could you please provide more details about your visit so we can address this directly with the team involved? Thank you for giving us the opportunity to improve our service. I hope we can earn back your trust. Sincerely, Drew General Manager Larry H Miller Chrysler Dodge Jeep RAM Provo

Sep 05, 2024 -

Sky Chrysler Dodge Jeep Ram of Provo responded

Dear Jen,Thank you for bringing this to our attention. I am truly sorry to hear about your experience. It’s certainly not the level of service we strive to provide, and I apologize for any frustration this caused.We believe in complete transparency and fairness, and I assure you that we do not tolerate any actions that undermine these values. I would like to investigate this matter further to ensure that it doesn’t happen again and to make things right for you. Could you please provide more details about your visit so we can address this directly with the team involved?Thank you for giving us the opportunity to improve our service. I hope we can earn back your trust.Sincerely,DrewGeneral ManagerLarry H Miller Chrysler Dodge Jeep RAM Provo

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