Sliman's Sales & Service Inc - Service Center

Do not use this dealer for any service or for body shop work We were not happy and were called xxxxxxxx For being not happy We could not get keys until we paid Would never go there again work We were not happy and were called xxxxxxxx For being not happy We could not get keys until we paid Would never go there again More

a minute agoTake this as a warning- DO NOT TAKE YOUR a minute ago Take this as a warning- DO NOT TAKE YOUR VEHICLE HERE TO GET SERVICED!! By far the worst customer service we have experienced. We bought a minute ago Take this as a warning- DO NOT TAKE YOUR VEHICLE HERE TO GET SERVICED!! By far the worst customer service we have experienced. We bought a truck from here and it's been nothing but issues. First it took almost 3 months to get the spare key, then last week we had to get towed in because it wouldn't start... 2016 power wagon, 42k miles on it. First we were told it was the starter, then they call back and say that the brakes were completely shot and all 4 need replaced, mind you that we've had the truck for 5 1/2months and only put 2,500 miles on it. They said it was going to be 1600 for brakes, 500 for the starter. After 2 days of arguing with them we find out that the brakes are at 50% and don't need replaced, the starter was completely rusted and should've been replaced before they even put it on the lot. Then because we found another place that will charge us $300 to do the brakes, slimans service people decide to act like children and delay putting the truck back together and when it was finally done the truck is a mess inside/out, grease inside the truck, on the seat, on the doors, inside the handles. The truck has white powder stuff all over it. The service manager Mark was rude & very defensive, Travis the secretary/cashier should not be talking to customers on the phone especially if he doesn't know what is wrong with the vehicle. Very unprofessional how they treated us and they also talked badly about the other business that will be doing our brakes, Kitchens in vermilion. The service manager at slimans talked badly about them in front of other customers because we decided to have them fix the truck. We will never purchase another vehicle here again. Completely disgusted with the service, how we were treated and the condition our vehicle was in when we got it back. More

Sold me a jeep wrangler for 43000 dollars. 3 miles down the road overheated,they said nothing wrong with it. Still not running weeks later. the road overheated,they said nothing wrong with it. Still not running weeks later. More

Name says it all! Best Stealership around! They'll take more money than they quoted and not do the work. Courtesy check is free cause they don't do it. Car could have s Best Stealership around! They'll take more money than they quoted and not do the work. Courtesy check is free cause they don't do it. Car could have serious safety issues, but they don't care. Won't stand by their word or do anything to help a customer. Service took over a week for simple computer scan/flash and new key. Parts pricing is even over corporate MSRP so you know it's good. Called to see if they would make things right and only got the run around with no straight answer upfront. I'll never go back and never recommend anyone to. More

air bag recall Went in for an airbag recall fix. No issues pulling in. When they are done with service my airbag light is on. Now I am expected to pay to fix that an Went in for an airbag recall fix. No issues pulling in. When they are done with service my airbag light is on. Now I am expected to pay to fix that and I didnt mess it up. It was just a coincidence.....yah. They didn't do it but just came on...come on. Shady service. They would offer to pay for 1/2.....why would they not fix it totally since it wasnt broken prior the them working on it..... Go somewhere else if you can. I would recommned North Olmsted Dodge to anyone from no on. More

Horrible Service Went there for service- didn't fix it, took my money, would not budge on refunds or give a reasonable deal. They are dishonest, untrustworthy. Went there for service- didn't fix it, took my money, would not budge on refunds or give a reasonable deal. They are dishonest, untrustworthy. More

IF YOU WANT AMAZING SERVICE LOOK NO FURTHER!!!!! I OWN A 2001 JEEP GRAND CHEROKEE AND I WILL ONLY TAKE MY JEEP TO SLIMANS...... PERIOD HAD VERY BAD EXPERIENCE MANY YEARS AGO AT NORTH OLMSTED AND FOUN I OWN A 2001 JEEP GRAND CHEROKEE AND I WILL ONLY TAKE MY JEEP TO SLIMANS...... PERIOD HAD VERY BAD EXPERIENCE MANY YEARS AGO AT NORTH OLMSTED AND FOUND SLIMANS AND HAVENT LOOKED BACK. WHEN I WALK INTO THE SERVICE AREA I AM GREETED BY NAME AND FEEL VERY WELCOMED. THE TECHNICIANS ARE SO KNOWLEDGABLE AND ALWAYS WALK ME THRU WHAT THEY SEE AND THE PRICES ARE VERY REASONABLE. I NEVER QUESTION IF THERES A NON TRUSTWORTHY TECHNICIAN ISSUE IM BEING CHARGED FOR. ONE TIME I SAID I KNOW MY TRANSFER CASE NEEDS REPLACED PLEASE HAVE IT DONE (NO WARRANTY) AND RICHARD SAID WE CAN BUT YOU DO NOT NEED IT. YES IT IS STILL RUNNING GREAT 2 YEARS LATER. THE PARTS DEPARTMENT IS WONDERFUL AND HELP WITH THE SMALLEST DETAILS.( I MISS PAULS SMILING FACE HE RETIRED) WAITING AREA IS HUGE, HAS COMFY CHAIRS, TABLES, GOODIES AND BEVERAGES AVAILABLE FOR CUSTOMERS. THE BIG TV"S ALWAYS HELP AS WELL. SUPER CLEAN, GREAT DEALER AND HIGHLY RECOMMEND. More