Sloane Toyota of Philadelphia
Philadelphia, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,074 reviews
I am writing this review to warn anyone considering doing business with Sloane Toyota. What happened to me was not a simple mistake — it was a pattern of negligence, dishonesty, and complete lack of ac doing business with Sloane Toyota. What happened to me was not a simple mistake — it was a pattern of negligence, dishonesty, and complete lack of accountability that put my safety at risk and caused me thousands of dollars in losses. After my lease ended, I went to purchase the car I had been driving for years. They ran my credit, submitted the financing, and I was fully approved. But after the approval came through, they abruptly refused to sell me the car and did not give me any option, explanation, or alternative. They simply dismissed me. During their inspection, they opened the hood and failed to secure it properly, yet still allowed me to drive the vehicle off the lot. The next day, while I was on the highway, the hood flew open at full speed, destroyed the windshield, and left the car undrivable. I had to call 911, and the vehicle was towed. This was an extremely dangerous situation that could have caused a serious accident. Instead of taking responsibility for their negligence, the dealership tried to shift all blame onto me. They constantly changed their repair estimates—from $4,000 to $5,000, then $8,000, and later I received a bill for over $10,000 for mileage and wear that did not match anything they had previously told me. Nothing was consistent, transparent, or honest. I provided documents, photos, and proof, yet I was met with contradictions, excuses, and misinformation at every step. At no point did they acknowledge the dangerous condition they created or the financial damage it caused me. My experience with this dealership was defined by: Dangerous negligence Contradictory information Unexpected charges Refusal to take responsibility Misleading and evasive behavior No transparency and no solutions Customers deserve honesty and safety — I received neither. I strongly urge anyone considering this dealership to think twice, get EVERYTHING in writing, and be extremely cautious. What happened to me should never happen to anyone. More
Huge thanks to Edward Kogan at Sloane Toyota of Philadelphia for helping me into my new 2026 Grand Highlander! He was super helpful and informative throughout the leasing process. He delivered on e Philadelphia for helping me into my new 2026 Grand Highlander! He was super helpful and informative throughout the leasing process. He delivered on everything I asked for and made it all so easy. Highly recommend! More
Edward Kogan at Sloane Toyota of Philadelphia was WONDERFUL to work with! I’m a first time car buyer living in Texas and was very particular about what I wanted (just couldn’t find it in my state). W WONDERFUL to work with! I’m a first time car buyer living in Texas and was very particular about what I wanted (just couldn’t find it in my state). When I found the truck that fit all my specifications in Philadelphia, Edward was incredibly accommodating and helpful as we completed the sale remotely. I would highly recommend Edward with Sloane Toyota if you’re in the market for a vehicle. More
All around great experience with Edward Kogan. Very good with going over all the cars fancy features. Worked hard to get us where we needed to be. Ten stars. Very good with going over all the cars fancy features. Worked hard to get us where we needed to be. Ten stars. More
This dealership is no good took my wife’s RAV4 in for a recall. They just parked it outside after they did the job and broke the hood and nobody wanted to take responsibility for it and then one of the tec recall. They just parked it outside after they did the job and broke the hood and nobody wanted to take responsibility for it and then one of the technicians that got a ball head was getting really smart and nasty do not go there they overcharge for everything. More
It was a great service, as always very professionals . You can tell that the sales people have plenty of knowledge . You can tell that the sales people have plenty of knowledge . More
Louis is a very friendly and professional salesman. I have bought numerous cars from him based on his great customer service and his excellent knowledge of the vehicles of my interest. Louis is definit I have bought numerous cars from him based on his great customer service and his excellent knowledge of the vehicles of my interest. Louis is definitely my goto guy for a Toyota purchase and so will my family and friends as I will refer them to Louis with confidence. More








