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Smail Buick GMC Cadillac

Greensburg, PA

Overview
Reviews
4.8
473 Reviews
Call Dealership (724) 243-2189
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5116 U.S. 30

Greensburg, PA

15601

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Showing 473 reviews

January 23, 2026

Very bad customer service in the service department I was not pleased how they handled my issue with my vehicle they were working on. More

by Thomas Dobrinick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Camden Nitterright
Report | Print
Jan 24, 2026 -

Smail Buick GMC Cadillac responded

Thomas, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (724) 798-0320 when you have a chance. Thank you, and we look forward to hearing from you.

January 17, 2026

Friendly and cordial to our needs in purchasing a new vehicle. Bill has treated us with exceptional service over the years with our new vehicle purchases. More

by Flick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Campana, Evan Christy
Report | Print
Jan 19, 2026 -

Smail Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

December 26, 2025

Always top notch with Troy! !! Always fits me in and timely with my service!! I’ve followed him from GMC to Honda!! More

by Kammy321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Zatazelo
Report | Print
Dec 29, 2025 -

Smail Buick GMC Cadillac responded

Hi, thank you so much for your positive comments about Smail GMC Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.

December 26, 2025

This service department goes above and beyond to service your vehicle. The scheduling was excellent and repair was completed quickly More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod White, Devon Moore, Camden Nitterright
Report | Print
Dec 28, 2025 -

Smail Buick GMC Cadillac responded

Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

November 21, 2025

Easy to schedule, professional staff, considerate attention to customer, excellent service and work to address the issues mentioned by the customer. More

by Cynthia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod White, Devon Moore, Camden Nitterright
Report | Print
Nov 25, 2025 -

Smail Buick GMC Cadillac responded

Hi Cynthia, thank you so much for your positive comments about Smail GMC Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2025

Well done work was accomplished with a wonderful professionalism. The staff is very knowledgeable about their prducts More

by cjmatone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Moore
Report | Print
Oct 29, 2025 -

Smail Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here! Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2025

The service department was very helpful. I was able to drop my vehicle off and was kept updated throughout the repair. When I picked up my vehicle it was washed and ready to go. My service t More

by tek8348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Camden Nitterright
Report | Print
Sep 23, 2025 -

Smail Buick GMC Cadillac responded

Hello, we're happy you found our staff to be so supportive during your experience here at Smail GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 19, 2025

Very thorough in service and performance. All personnel friendly. Service area very clean and orderly ! More

by howfinn35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod White, Devon Moore, Camden Nitterright
Report | Print
Sep 21, 2025 -

Smail Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

August 27, 2025

Called in on a Thursday and bought and the vehicle over the phone and picked up up on Saturday - very easy process and all the folks were nice and professional - special thanks to Michael the salesman - ex More

by daveprater
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Bittner
Report | Print
Sep 01, 2025 -

Smail Buick GMC Cadillac responded

Hello, we're happy you found our staff to be so supportive during your experience here at Smail GMC Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2025

Friendly, courteous, professional, and prompt. I was informed of all services and inspection recommendations prior to completion. More

by ldreynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon Moore
Report | Print
Aug 18, 2025 -

Smail Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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