Smith Haven Mazda

My experience at Smith Haven Mazda was a rewarding one. I had been shopping for a small SUV for weeks at various dealerships, including other Mazdas. I came into Smith Haven Mazda one night not expecting I had been shopping for a small SUV for weeks at various dealerships, including other Mazdas. I came into Smith Haven Mazda one night not expecting much, but within an hour i was filling out sales paper work, and I picked up my CX5 the very next day. Customer service was exceptional. If you live in Suffolk County and you're looking for a Mazda go to Smith Haven Mazda. More

I'm a divorced woman with no experience in purchasing a vehicle. I've never bought a car before myself but the salesmen at this dealership made the experience absolutely painless and a pleasure. I was co a vehicle. I've never bought a car before myself but the salesmen at this dealership made the experience absolutely painless and a pleasure. I was comfortable in the surroundings and met with friendly individuals. They were extremely patient and helpful. They didn't just sell me a car for today, they sold me one for the next time too. Thanks guys. More

John made everything pleasant and easy. He is very John made everything pleasant and easy. He is very accommodating and knowledgeable. We Drove off with a beautiful Mazda CX five. I would definitely r John made everything pleasant and easy. He is very accommodating and knowledgeable. We Drove off with a beautiful Mazda CX five. I would definitely recommend smith haven Mazda. More

I had a very positive experience at this dealership. The service I received was absolutely the best. The only negative thing is that even though I had a cosigner, I still had to pay extra for not having an service I received was absolutely the best. The only negative thing is that even though I had a cosigner, I still had to pay extra for not having anything backing my credit. I had a very strong cosigner who has an absolute perfect credit score and I still had to pay extra because they had not had open credit in a while. I was a student so, I had a weak credit score because all i had was student loans. Other than this, the sales representative Doreen Sanders was extremely nice and considerate and listened to what I was saying and put me in the right car at the right price. I would recommend this dealership and even more so Doreen to anyone interested in looking for a car. More

Very helpful staff, helped me acquire my first car, which happens to be a Mitsubishi. I'd recommend them to people looking to buy a car. happens to be a Mitsubishi. I'd recommend them to people looking to buy a car. More

I just bought a 2014 Mazda 6 and I have to say I went to many different dealerships before walking into Smith Haven Mazda and was never handled with the respect and professionalism I found there. I totally many different dealerships before walking into Smith Haven Mazda and was never handled with the respect and professionalism I found there. I totally recommend this dealership they made me feel like a friend oh btw I normally have little patience for pushy sales people and was did not have to deal with that with Tony Randy or John go check them out you won't be disappointed!!! More

I walked in in the morning and by the afternoon I walked out with a new vehicle. The experience was priceless . No stress Thank you out with a new vehicle. The experience was priceless . No stress Thank you More

Very happy with all aspects of Smithaven Mazda. Salesman John Metrinko very knowledgeable, fair and friendly. Car delivered as promised in beautiful condition. I only have high praise for this dealership. John Metrinko very knowledgeable, fair and friendly. Car delivered as promised in beautiful condition. I only have high praise for this dealership. More

The initial process went well. We thought the customer service was great at first and we thought we were getting a great deal on a used car. I wanted to write a nice review. The story of the car was awe service was great at first and we thought we were getting a great deal on a used car. I wanted to write a nice review. The story of the car was awesome but I'm frustrated by this dealership so kiss the good review goodbye...anyway back to the true experience here. Turns out that the price I shook on wasn't the price on the invoice. They padded it by $699.00 and they never applied the $500.00 deposit to the invoice. I caught the deposit scheme but failed to overlook the purchase price. I shook the General Manager's hand on a car that was on a truck going to auction (now that you know who I am Smith Haven Mazda - Side Note: Entire dealershp was buzzing about the story of my car being on a truck going to auction and having it brought back; blah, blah blah)...so you'd think that I wouldn't get screwed by them. Not much I could do about the price difference, so I went down there with my wife about the deposit. My wife and I figured it would be a quick process to get the money refunded. After many hours of waiting for the finance guy, Billy, we decided to leave. We left because he had the xxxxx to walk past us to go outside and smoke...time after time. He wasn't busy or in with customers, like we were told. He brushed us off like we were nothing. I was furious...on our way out I told someone that I'll just have my credit card company dispute this. That person said, "No, don't do that. Give me a copy of the invoice and we'll have someone in finance look into it. They'll call you shortly." No one called. I called back a day or two later and spoke to our finance guy. "I was going to call you." he said. Lol - That's some xx I thought. He said that I should be getting a refund but I have yet to see the transaction...so maybe my credit card company will have better luck getting the money back. The morale of my story: Please look over any and all paperwork you get from them before you sign it. Make sure your deposit is either refunded or applied at the time of your sale. Adequately research the dealerships first before going or buying. Lastly, if it's too good to be true...let it go as something is not right. P.S. They will charge you for gas if the vehicle you're purchasing requires fueling. That's the icing on the cake. I mean seriously...that should be a courtesy...they also padded that price as well, mind you. More

We have given the review we did because from the moment we picked up our brand new car we felt like that we were on candid camera. The price that we were told the car was changed when we went to sign the p we picked up our brand new car we felt like that we were on candid camera. The price that we were told the car was changed when we went to sign the papers. The car had scratches on it and someone just tried to buff them out and paint over them. When we brought the car back to be fixed the rental car that was suppose to be waiting for me didn't show up till an hour later thus causing me to have to take a full day off from work myself. I learned more about the features in the car after picking it up from repairs in five minutes with the saleswoman then I did the day we picked it up. She was great very friendly and helpful and only got to talk to her because she happened to be walking outside. More