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Smithville Ford - Service Center

Smithville, MO

4.2
74 Reviews

74 Reviews of Smithville Ford - Service Center

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April 30, 2025

Very professional staff thank you for the repair it’s been 5 days so far so good More

by radbrianc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Valenti
April 28, 2025

Was told one price over the phone and it almost doubled at time of pickup. More

by bogarts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Edwards
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2025

Ryan explained everything to me and was very clear on the process. He called me to let me know all updates. More

by SHERRY_COE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Walley
April 25, 2025

Ryan was very professional and the place was really clean.Don’t take my car anywhere else. More

by lorraineholt62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Gilstrap
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Walley
April 15, 2025

Everything went smooth and quick and didn’t try and sell me anything I didn’t need. More

by AUSTIN_DUNC07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2025

They are all super nice, doesn't try to up sale me. All around wonderful place. Will be back !! More

by beetle631
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Konner Bailey, Corbin Campos
March 25, 2025

I am very grateful to now have a Ford dealership in Smithville that I can rely on. First experience was great. From the lady who answers the phone to the service department personnel, they were very More

by DOIT14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
JD Koedatich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Walley
March 12, 2025

My car was ready within 1 hour for oil change. I appreciated that Ryan was able to pull my car right in. More

by MTHOOD1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Walley
March 08, 2025

Parts from hinge repair are loose and a door trim piece is gone. Enough? So the work scheduled was a mess. You wanted to inspect, you did that at my home, the trip in was for repair. Parts had arrived More

by markariagno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Edwards
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2025

I purchased my vehicle from your dealership and will have you change my oil from now on. More

by penceheating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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