Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Redford, MI
169 Reviews of Snethkamp Chrysler-Jeep-Dodge-RAM - Service Center
Worst experience I’ve ever had. I will never purchase or service a vehicle there again. The communication between staff and customer was horrible. It was so bad in my opinion that I I will never purchase or service a vehicle there again. The communication between staff and customer was horrible. It was so bad in my opinion that I will not only never go there again, I also will never purchase another Stellantis product. This is not the only dealership I’ve had problems with. This is the second horrific experience I’ve had with a Stellantis dealership in the past 6 months. The service departments are terrible. If you want to maintain a strong customer base then you need to fix your service departments. They seem uncaring and in welcoming. More
Brought my car in for service, it had several problems and they fixed it all within a timely fashion. Happy to have my car back again in great shape! and they fixed it all within a timely fashion. Happy to have my car back again in great shape! More
They have superior service when your vehicle need service and give you a date when the service is done. Also they will call you too and pick you up. and give you a date when the service is done. Also they will call you too and pick you up. More
took car in for leak in coolant system, they replaced water hose and clamp (I hope) during the repair process mechanic stripped bleeder nut and broke the air intake temp monitor clamp, mechanic just push water hose and clamp (I hope) during the repair process mechanic stripped bleeder nut and broke the air intake temp monitor clamp, mechanic just push monitor back in place without the holding clamp, wanted to change me an additional $800 for a new water pump, because they couldn't bleed the air out of the coolant system because mechanic couldn't get the bleeder nut off that he just stripped. Asked for a refund and their service manager Mark stated "we ain't given you a refund and get your car towed off the property" 2006 chrysler 300 srt8 More