Solid Rock Auto Group
Garrettsville, OH
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First impression sales rep was an upfront guy a week later someone pointed out there is overspray from the truck being repainted even though it had a clean Carfax. Fast forward a month and half later tr later someone pointed out there is overspray from the truck being repainted even though it had a clean Carfax. Fast forward a month and half later truck is in shop for engine repairs. he has been nothing but rude and warranty won’t cover because there’s no light even if there is a failure. Spoke over and over that he sells reliable cars but wants no part of a 10k plus engine repair. Yes I declined the extended warranty but this fell under the 3 month warranty that he gives but it only covers 750$ Do yourself a favor go somewhere else. He sells vehicles at a cheaper price because he knows there’s something wrong with it and hopes you miss it. More
Buyer beware. First impression sales rep was an upfront guy a week later someone pointed out there is overspray from the truck being repainted even though it had a First impression sales rep was an upfront guy a week later someone pointed out there is overspray from the truck being repainted even though it had a clean Carfax. Fast forward a month and half later truck is in shop for engine repairs.have video proof of a mechanical failure he has been nothing but rude and warranty won’t cover because there’s no light even if there is a failure. Spoke over and over that he sells reliable cars but wants no part of a 10k plus engine repair. Yes I declined the extended warranty but this fell under the 3 month warranty that he gives but it only covers 750$ Do yourself a favor go somewhere else. He sells vehicles at a cheaper price because he knows there’s something wrong with it and hopes you miss it. More
Great owner and associates there. Convinced us not to get insurance we don't need that's already provided. Very nice guy and helpful. If you are wondering why you should look into get Convinced us not to get insurance we don't need that's already provided. Very nice guy and helpful. If you are wondering why you should look into getting a vehicle from this dealership just think how it is leaving knowing that you are not getting screwed by higher charges, hidden fees etc. We are looking for another vehicle from them for my fiancé hopefully soon. More
Honest stands behind work . Got owner's manual key for and tire balance free wow. Detailed the truck like new. Very knowledgeable about all the vehicles. Really knew Ridgeline. Got owner's manual key for and tire balance free wow. Detailed the truck like new. Very knowledgeable about all the vehicles. Really knew Ridgeline. Have already referred him to family and friends More
MY HUSBAND AND I PURCHASED OUR SECOND VEHICLE FROM DAN. HE IS VERY HONEST AND HELPFUL AND HE STANDS BEHIND WHAT HE SELLS. WE ARE VERY HAPPY WITH OUR PURCHASES AND HIGHLY RECOMMEND SOLID ROCK AUTO GROUP! HE IS VERY HONEST AND HELPFUL AND HE STANDS BEHIND WHAT HE SELLS. WE ARE VERY HAPPY WITH OUR PURCHASES AND HIGHLY RECOMMEND SOLID ROCK AUTO GROUP! More
I was looking for a truck and Dan had a wide selection to choose from. The tire light was on the truck I purchased, so Dan said he would put new sensors in if I brought it back. After that didn't work, he or choose from. The tire light was on the truck I purchased, so Dan said he would put new sensors in if I brought it back. After that didn't work, he ordered a new control module. That still didn't resolve the issue, so Dan kept chasing it until it was completely resolved. It was more than he bargained for, but he kept his word and resolved the tire light issue. Dan and Silas were great to work with. Solid Rock was a wide range of vehicles well priced. Check them out! More
I recently had a great buying experience at Solid Rock Auto. I have bought from Dan in the past and will not go anywhere else. This family run business is easy to work with, honest with their customers, a Auto. I have bought from Dan in the past and will not go anywhere else. This family run business is easy to work with, honest with their customers, attentive to their needs and have the best prices. Thank you Solid Rock for a stress free car buying experience. More

