Sons Acura

Mine was a little different experience. I purchased a pre-owned 2013 Acura RDX w/tech package from North Fulton Kia because the price was the best I could find in the Southeast. That was a good buying ex pre-owned 2013 Acura RDX w/tech package from North Fulton Kia because the price was the best I could find in the Southeast. That was a good buying experience, but, that's not the reason for this great review. So, I purchased the RDX from a Kia dealer who were not very knowledgeable about the features of the vehicle. So I made an appointment with Nalley Acura for a get acquainted session and to ask how to program one of my back windows. The experience at Nalley was horrible, Very rude to me. However, today I traveled to Sons Acura and spoke to Mark Smith who referred me to Donna Haan. She was beyond helpful and very pleasant. Additionally, she told me about their Airport Concierge service; where I can park my car at a "Park and Ticket" lot near the airport and Sons will pick up the vehicle, service it and clean it while I am away. Love Sons Acura! Looking forward to my first service appointment! More

Great customer Service Excellent prices as compared to Great customer Service Excellent prices as compared to other dealers Prompt in deliver and accessories requested Overall a very good vehicle buying Great customer Service Excellent prices as compared to other dealers Prompt in deliver and accessories requested Overall a very good vehicle buying experience Would definitely recommend to others. More

Mr. Hill made a very nervous situation of buying a car a very pleasant one. even though it was closing time he did not rush us or try and sell us something we did not want. a very pleasant one. even though it was closing time he did not rush us or try and sell us something we did not want. More

Just purchased a 2014 Acura MDX. I really dislike new car shopping but must say my entire shopping/purchase experience with Sons Acura was a pleasant experience. We dealt with Jason Wilson, sales person and shopping but must say my entire shopping/purchase experience with Sons Acura was a pleasant experience. We dealt with Jason Wilson, sales person and David Nash, sales manager. Both were low key, knowledgable, and personable. We spent most of our time with Jason, and my wife and I really enjoyed talking with him. He had a great sense of humor, and I left with the impression that he would be successful at whatever endeavor he chose to pursue. More

I visited this dealership at the end of September to purchase a vehicle and was very uptight of how my car buying experience would turn out since I had bad experiences in the past. I was truly blown aw purchase a vehicle and was very uptight of how my car buying experience would turn out since I had bad experiences in the past. I was truly blown away! The level of professionalism, friendliness and customer service was awesome! Oz really took the time to help me make an informed decision on my purchase and I am so happy with my new ride! I definitely recommend anyone to purchase from Sons Acura. More

I had a 2012 TSX that was a total loss after a wreck. Sons was able to help me find a replacement vehicle and gave me a very fair price. Oz even drove out of his way up to Lawrenceville to pick me up si Sons was able to help me find a replacement vehicle and gave me a very fair price. Oz even drove out of his way up to Lawrenceville to pick me up since I did not have a car at the time. An excellent example of great customer service. More

I was amazed with impressed of customer services from Mr. Stephens . Hopefully all clients are very satified with the great performace receive at Sons dealership. Mr. Stephens . Hopefully all clients are very satified with the great performace receive at Sons dealership. More

This dealership took advantage of me being pregnant and lied about the condition of a car they sold me. If I can steer you away from doing business with them, then this review has served its purpose. I pu lied about the condition of a car they sold me. If I can steer you away from doing business with them, then this review has served its purpose. I purchased a used Acura MDX from them which they didn't have in stock. They found the car I wanted another dealership and brought it to their dealership for me. The car was listed as Acura Certified Pre Owned at the first dealership, and I was not told that Sons had to recertify the car in order for it to qualify as Certified for my purchase- it's done on a dealership basis as I've just found out. They didn't recertify it, didn't tell me, and let me think that it still had all the warranty coverage. We actually discussed this as one of the most important prerequisites of my car purchase. They also told me the car had new tires. It did not. I have had to replace them within 6 months of buying this car. Acura customer service at the 800 number can't help either and says it's between the dealer and me. I will never do business with Son's Acura, or Acura again. This was my 2nd Acura, and last. I also plan to pursue this with the BBB and any other forum that might help someone else be protected from their predatory sales practices. More