South Hills Toyota
Canonsburg, PA
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Dirty dealership tactics. Sold a car right out from underneath us. They ran her credit and we were waiting on approval and they sold the car to someone else. Low life salesman Sold a car right out from underneath us. They ran her credit and we were waiting on approval and they sold the car to someone else. Low life salesman Tyler, and his low life manager is why used car dealerships get the rep they get. More
From service parts and sales this dealership excels in all aspects earning my confidence and respect as being one of the most honest and hardworking dealerships in this area. all aspects earning my confidence and respect as being one of the most honest and hardworking dealerships in this area. More
I bought a 2024 Toyota Tundra on 2/16/2024. They spelled my name wrong three times and then repeatedly hard pulled my credit report with the various wrong spellings they had... negatively affec They spelled my name wrong three times and then repeatedly hard pulled my credit report with the various wrong spellings they had... negatively affecting my credit report. Then, after informing me that they were the ones who screwed up, required me to do all of the leg work to fix the problem. I was required to write them a letter describing the problem, attach my credit report to show them how it was negatively affected. I will never buy from them again. More
I had an appointment scheduled where I needed a replacement for a recalled product, oil change, and standard maintenance. When I arrived at the dealer they told me they didn't have the part ordered replacement for a recalled product, oil change, and standard maintenance. When I arrived at the dealer they told me they didn't have the part ordered or a tech to do it (then why tell me to come in at that time?). I was upset because I had to reschedule the appointment. Once because my daughter had to go to the ER and once because they needed a tech to do my recall replacement. When I brought this up, the customer service lady said, "Oh, well that's not our fault your daughter had to go to the ER." Yup, wasn't mine either. Great customer service, 0/10, two thumbs waaaaaay down. More
We have been getting our cars serviced there for years. Recently, told that I needed tires to pass inspection. Asked service if they price match since I read this on Toyota website. He said yes, same tires Recently, told that I needed tires to pass inspection. Asked service if they price match since I read this on Toyota website. He said yes, same tires in writing. Walmart had same tires, brought quote in writing in when picking up car. Service said looks good but parts had to approve it. Parts guy said not same tire, refused to price match. Clearly, we’re same tires. We are equal distance from another dealer. May have to switch. Wife’s car needs tires, will go elsewhere. More
Honest and efficient. Helped order the truck that I wanted with all of the options. They did not try to talk us into buying something that we didn't want. Plus, we saved a Helped order the truck that I wanted with all of the options. They did not try to talk us into buying something that we didn't want. Plus, we saved almost $3,000 between the truck cost and trade in value compared to other dealers in the area. More
Do not let them trick you into selling you a car on dealer trade. They made me put a deposit down on a car they were unsure if they could even acquire. After 3 attempts at vehicles that didn’t even mat dealer trade. They made me put a deposit down on a car they were unsure if they could even acquire. After 3 attempts at vehicles that didn’t even match exactly what I wanted, I went to another dealership and they had the exact truck I wanted coming in the next week. Received a much better deal at the other dealer as well. After I told them I purchased a vehicle elsewhere, their sales manager continued to call me. More
Great people!!! Great experience!!! I purchased a 2019 4 runner trd off road premium. This is my first Toyota. South Hills Toyota made my first purchase experience a wonderful one. Our s I purchased a 2019 4 runner trd off road premium. This is my first Toyota. South Hills Toyota made my first purchase experience a wonderful one. Our salesman was Mike Vargo. He was kind, courteous and knowledgable. He did not pressure us into buying. We also worked with Brent in financing, he made a difficult situation less stressful and we were able to buy a new Toyota with a manageable payment. Thank you to the staff at South Hills Toyota for a great purchasing experience!!! Love my Toyota!! More