South Pointe Chrysler Jeep Dodge

My wife and I had a Great experience buying my truck. Great price for my trade in and for my new truck. We ll buy again as long as Josh Boom is our salesman. Josh thank you for making the process so smoo Great price for my trade in and for my new truck. We ll buy again as long as Josh Boom is our salesman. Josh thank you for making the process so smooth. Still not sure how you got my wife to go along with everything!!! Thank you. More

Josh and his crew were very laid back, but professional. Everyone worked hard to meet my needs quickly. They made my experience enjoyable. Highly recommend! Everyone worked hard to meet my needs quickly. They made my experience enjoyable. Highly recommend! More

Buckle up this is a long one. I had been looking for a certain vehicle for several months. I noticed that one popped up at the dealership so I went in to have a look. Drove great and salesmen was great. certain vehicle for several months. I noticed that one popped up at the dealership so I went in to have a look. Drove great and salesmen was great. To bad this is where the great ended and the suck begins. I was putting a good amount down and had no issue getting financed so I expected to breeze through financing. Nope. Instead the finance guy was condesending and rude. I needed it titled a certain way and I explained it to him. He was not willing to help so I left. The GM of the store calls me 5 minutes after I got home and we discussed things. I went back and worked with a different finance manager that I was asssured could help me. We signed the papers and I was on my way thinking this was just a little snafu. Nope. I get a call from them a month later telling me the financing was not going through. I called them and I called the bank, numberous times I was refered to go back to the other one. So I went back to the GM and told him I wanted to return the car. I was approved for financing by the bank. I was approved by the dealership. I just couldn't get the two of them to work together. Amazingly after 5 minutes again the problem was solved! Imagine that! So more time goes by and I get pulled over for expired temporary plates. I go back to the dealership to find out where my title and check were so I can get it titled. I waited and waited and was assured someone would help me. Nope. Finally got tired of it and left. I am parking the car until they finally get around to sending me the check and title so I can get it registered. I assumed that because it was a business they were trying to make money. Usually you can do this by word of mouth and return customers. Fair warning to all THEY WILL NOT TAKE CARE OF YOU! More

The quickest and best service we have received. Frank at this dealership is the best guy we’ve ever dealt with. He is respectful, thorough, and knowledgeable about anything asked. Absolutely love coming bac this dealership is the best guy we’ve ever dealt with. He is respectful, thorough, and knowledgeable about anything asked. Absolutely love coming back each time! More

Arrived for oil change at 1:20 on Tuesday still sitting here at 4:25? No one mentioned it would take this long! Others after me are told an hour and a half here at 4:25? No one mentioned it would take this long! Others after me are told an hour and a half More

Service at South Pointe leaves alot to be desired. Towed my 2015 Jeep Cherokee, with only 23,624 miles on it, ro Sth. Pt. On Monday on the 17th to get trans. repaired. After 4 days, 5 phone calls all we co my 2015 Jeep Cherokee, with only 23,624 miles on it, ro Sth. Pt. On Monday on the 17th to get trans. repaired. After 4 days, 5 phone calls all we could find out is the guy who was going to work on it went on vacation. We were told it had been checked out. It was worked on in the shop. When I came out to South Pointe to check it, I found it in the same spot the tow truck driver left it. The wheels were turned, and they are still in same spot. So they never even moved it. Tired of being LIED TO, we are taking it to some real professionals. More

Was totally blown off by this service department, had a misfire in my 2017 keep renegade , Didn’t take the time to see what the real problem was , just flashed the computer and said they would have to orde misfire in my 2017 keep renegade , Didn’t take the time to see what the real problem was , just flashed the computer and said they would have to order a new computer part if that didn’t fix it called them after leaving on Monday to order part , and told me it wouldn’t hurt to continue to drive car . I took to Chris Nikel for a 2nd opinion, not the computer at all , bad coil and if I had continued to drive it , I probably would have ruined the catalytic converter !!! Run far far away from this service department and Dealership More

They have had my Jeep for 1 week tomorrow, no loaner, no time frame. Run around on every level. My son's wedding was Saturday, I explained I needed a vehicle to shuttle our out of town guests. They were time frame. Run around on every level. My son's wedding was Saturday, I explained I needed a vehicle to shuttle our out of town guests. They were totally unconcerned and dismissive. So I drove my MIL 2008 Ford fusion with windows that don't work, dented fenders ... thanks Frank for your inconsiderate condescending service. I looked like a real class act with my squealing power steering as mother of the groom. My Jeep is still under warranty ... More

So my wife and I bought a new jeep from Southpoint jeep in Tulsa, the second set of keys had been lost so new one was ordered. The new car manager believe his name was Joe told me when it came in to bring in Tulsa, the second set of keys had been lost so new one was ordered. The new car manager believe his name was Joe told me when it came in to bring the jeep in and they would program the new key FOB. He stated he would have us a loaner vehicle and fuel up our jeep and that it would be 30-45 minutes to do the job. I made the appointment and showed up and big surprise there was no loaner vehicle, no gas put in my vehicle and i had to sit and wait for 1hr 45 min to get the FOB programmed. needless to say I'm not real impressed with the service after the sale. Typical car dealership that promises you the moon and doesn't deliver. More