Back

Southaven Honda - Service Center

Southaven, MS

4.6
456 Reviews

456 Reviews of Southaven Honda - Service Center

Sort by
November 30, 2024

Mr. Philip was amazing. Super helpful and kept me up to speed with everything. He gave me good advice going forward. I think I found my car dad and my forever mechanic. I dropped my car off on Friday, and More

by Paigealise662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We are honored to have Philip on our team!

November 29, 2024

Mr. Philip did a wonderful for while I was serviced at Honda Southaven, MS. Thank you. More

by bajha55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

November 27, 2024

I had a very good experience with the service representative and the dealership also kept me updated with status More

by tdylee10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2024 -

Southaven Honda responded

Thank you for your review! We would love to hear from you on how we can improve your 4 stars to 5 stars! Please reach out at any time <3 662-655-1020

November 26, 2024

Had one of the worst experience at this dealer. Very disappointed in the service and workers. I went in for noise and came out days and over $2000 with a car worse than I went in. Scammers—ever More

by auretha95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doris Merritt
Nov 26, 2024 -

Southaven Honda responded

Thank you for bringing this to our attention! We are so sorry you had a bad experience. We would love to have the opportunity to correct our mistakes. Please reach out to our General Manager Chris Anderson at any time 662-655-1020

November 26, 2024

Kelli was very professional and courteous. This is my 2nd visit to the service department, where she has handled my concerns. She is in constant communication, whether via phone or text. On th More

by Theonetta Herreid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Southaven Honda responded

Thank you Theonetta for your 5 star review! We appreciate your feedback -we are honored to have Kelli on our team!

November 24, 2024

Absolutely amazing service, friendly staff who handles their customers with care and professionalism. I love the cleanliness of the facility, I love the fresh flavors of coffee and tasty snacks in the caf More

by DaRealDeal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review! We appreciate all the awesome feedback you've given us! Welcome to the Southaven Honda Family!

November 23, 2024

Always have a good experience when we come for service. All employees are courteous and efficient More

by Jimmyhwhite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Nov 25, 2024 -

Southaven Honda responded

Thank you so much for the feedback and the 5 star review!

November 23, 2024

Thanks to Ms. Kelli my visit was extremely nice and pleasant. She kept me updated on my service while I was there waiting and she kept checking on my service for a More

by Angelique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Kelli service department
Nov 25, 2024 -

Southaven Honda responded

Thank you Angelique for the 5 star review! We love having Kelli on our team and couldn't be more proud of her! Thank you so much for all this awesome feedback!

November 23, 2024

Service was incredible. Kelli was the worker that helped me through the process and it was much more convenient than I thought it would be More

by kag220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelli
Nov 25, 2024 -

Southaven Honda responded

Thank you so much for the feedback and the 5 star review! We are proud to have Kelli on our team!

November 22, 2024

Staff was friendly and the wait time was fast to get the car serviced. Overall no complaints More

by lakeiavaughn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Nelson
Nov 22, 2024 -

Southaven Honda responded

Thank you so much for your 5 star review!

...
14
...