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Southaven Honda - Service Center

Southaven, MS

4.6
458 Reviews
Call Service Center (662) 253-0110

458 Reviews of Southaven Honda - Service Center

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May 02, 2025

Flexible. On time. Very good Took very good care of my car. Highly recommend them More

by paige.lammey
Recommend Dealer
Yes
Employees Worked With
Steven
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May 05, 2025 -

Southaven Honda responded

We appreciate your feedback and thank you for your 5 star review!

May 01, 2025

Awesome and on time The experience that I interacted with all of the customers service was excellent and quick! More

by susiepoot
Recommend Dealer
Yes
Employees Worked With
Kelli Maxwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelli Maxwell
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May 05, 2025 -

Southaven Honda responded

Thank you so much for your feedback! We appreciate your 5 star review!

May 01, 2025

Everything went smooth. Very professional staff. Huge thank you for the courtesy shuttle. Highly recommend More

by Moprice5.0
Recommend Dealer
Yes
Employees Worked With
Deandre
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May 05, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review and awesome feedback! We look forward to servicing you again in the future!

May 01, 2025

Poor communication on this visit. My normal service advisor wasn’t there when I arrived More

by markendrabyrd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deaundre was horrible
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May 08, 2025 -

Southaven Honda responded

Thank you for bringing this to our attention! We will ensure better service on your next visit, we apologize we weren't able to deliver 5 star customer service

April 30, 2025

Nate in your service department was knowledgeable and courteous and throughly explained the charges billed More

by jncole9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Service Dept
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Apr 30, 2025 -

Southaven Honda responded

Thank you so much for your feedback! We are proud that Nate was able to deliver 5 star customer service!

April 26, 2025

Excellent Service I have never had a problem with the dealership. Honda always takes care of us. More

by S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2025 -

Southaven Honda responded

Thank you for your feedback and your 5 star review! We are honored to have such loyal patronge!

April 24, 2025

Super ,accurate polite and courteous happy marvelous great super neat friendly and clean excellent es More

by jacksondolores26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Euell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2025 -

Southaven Honda responded

Thank you so much for your 5 star review!

April 24, 2025

They previously charged me $127 for an after market part from O'Reilly's that they paid $59 for at the most. And this last project they wanted to charge me over $8000 for the same thing I had done for $4500 More

by Milton Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kelli Maxwell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2025 -

Southaven Honda responded

Thank you for taking the time to share your experience. We’re genuinely sorry to hear about your concerns regarding pricing. We understand how important transparency and trust are—especially when it comes to automotive repairs and services. While aftermarket parts can vary in cost due to factors like shipping, warranty coverage, and labor, we never want a customer to feel misled or overcharged. We take allegations of unfair pricing, especially toward elderly customers, very seriously and would appreciate the opportunity to review this situation in more detail. Please feel free to contact me directly so we can look into your past service records. Your feedback is important. Chris Anderson General Manager Ph# 662-655-1020 canderson@southavenhonda.com

April 23, 2025

Work was seemingly well done. Great customer service was rendered throughout the process. Deondre was very knowledgeable and respectful. We were in and out in no time. More

by kcoleman345
Recommend Dealer
Yes
Employees Worked With
Deondre
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Apr 24, 2025 -

Southaven Honda responded

Thank you so much for your review! We appreciate you trusting Southaven Honda and Deandre for your vehicle needs! Feel free to reach out to us any time for further feedback on how we can earn 5 stars next time! 662-655-1020

April 23, 2025

Absolutely fabulous service ! Thankful I bought my car there! Got a great deal and great service More

by lbmcm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Hendrix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Casserino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2025 -

Southaven Honda responded

Thank you so much for trusting Southaven Honda for your vehicle needs! We look forward to servicing you again in the future!

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