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Southern 441 Toyota

Royal Palm Beach, FL

2.7
513 Reviews

9205 Southern Boulevard

Royal Palm Beach, FL

33414

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513 Reviews of Southern 441 Toyota

January 10, 2024

I recently purchased a Toyota from this dealership and had a terrible experience. The salesman was fantastic overall, although there was a misunderstanding regarding the prepayment penalty on the loan, wh More

by mnichom
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Amy, Imeles
January 06, 2024

Very high dealer and junk fees. Much cheaper elsewhere. I don’t mind buying out of state. Most dealers don’t have this junk fees. More

by Bubba24
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Carlos
Jan 08, 2024 -

Southern 441 Toyota responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please call our General Manager, Andrew Scearce, on his direct line at 561-491-4410 or email him at ascearce@441toyota.com. so we may identify ways to improve your experience.

October 15, 2023

Beware of this dealership and their service department! On 11/10/23 I brought my 2022 Tundra in for oil change and tire rotation and 45 mins later the service advisor said your truck is ready but what they More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Smith
Oct 17, 2023 -

Southern 441 Toyota responded

Hi Lisa, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com to share more details about your visit so we can make things right.

September 19, 2023

Ryan is the best. Always available when you need assistance. Ensures a professional staff group member will handle your service; my last visit was with Tim Saunders More

by patmcbago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Saunders, Ryan Smith
Sep 22, 2023 -

Southern 441 Toyota responded

Hi, thank you so much for your feedback about Southern 441 Toyota! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

July 27, 2023

My family have been purchasing Toyotas for the last 20 plus years. This dealership is not the best one I ever dealt with. My daughter purchased a used car in April 2023. The history says that it was due f More

by nani
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alvaro Delgado
Jul 30, 2023 -

Southern 441 Toyota responded

Hello, here at Southern 441 Toyota we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please call our General Manager, Andrew Scearce, on his direct line at 561-491-4410 or email him at ascearce@441toyota.com so he can learn more about your particular situation and work to rectify the situation.

April 19, 2023

One of the worst experience we ever had the sale's consultant Robert LaRosa maked up the Price of the car on the Car window the Price was Marked $20,875 for the End of Year Sale we ended paying $23,00 More

by indrani 6
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert LaRosa
Apr 20, 2023 -

indrani 6 responded

Also we noticed on the paperwork that Toyota marked the Price of the Car to $37,173.81 and we gave him the Finance Manager $3000.00 from our American Express card Plus A Check for $7,376.85 dollar's all together it Totals $10,376..85and was Cheated out of down Payment. Indrani and James Mccollum. We are Very angry for these Actions that was put on us we worked Hard for the Money and not to be Duked out of it. I also are going to the news media and consult with my Lawyers. So please give My Wife and some satisfaction Thank you Sincerely.

Apr 20, 2023 -

indrani 6 responded

Every time we go there we get the same Run around. Mr. LaRosa and there Team, marking and Jacking up the Price for the Commission. And That is a Dam Shame.indrani and James Mccollum, mccollumindrani@gmail.com

Apr 27, 2023 -

Southern 441 Toyota responded

Hi Indrani, here at Southern 441 Toyota we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please call our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com so he can learn more about your particular situation and work to rectify the situation.

April 05, 2023

The Best In the business! I’m very pleased with my first and second visits More

by Monetinnovations
Recommend Dealer
Yes
Employees Worked With
Dale
Apr 08, 2023 -

Southern 441 Toyota responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

March 08, 2023

I’ve been trying to purchase a vehicle from this business for over two weeks. I have outside financing and the sales team keeps giving me 100 reasons why they can’t accept it. 1st it was the fact my outside More

by Keaf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales & Finance
Mar 10, 2023 -

Southern 441 Toyota responded

Here at Southern 441 Toyota we work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. This is not something we like to hear. Please call our General Manager, Andrew Scearce, on his direct line 561-491-4410 or email him at ascearce@441toyota.com so he can learn more about your particular situation and work to rectify the situation.

March 06, 2023

Staff was helpful and courteous even tho I was purchasing a used vehicle they made you feel like it was brand new. More

by Electromagnesis2000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christopher Derival
Mar 08, 2023 -

Southern 441 Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 02, 2023

Very helpful team. Got me the exact car that I wanted! Very professional staff all the way around. More

by ZJK99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos, Alfonso and Stephen
Mar 06, 2023 -

Southern 441 Toyota responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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