
Southern 441 Toyota
Royal Palm Beach, FL
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513 Reviews of Southern 441 Toyota
I recently purchased a Toyota from this dealership and had a terrible experience. The salesman was fantastic overall, although there was a misunderstanding regarding the prepayment penalty on the loan, wh had a terrible experience. The salesman was fantastic overall, although there was a misunderstanding regarding the prepayment penalty on the loan, which turned out to exist despite being initially told otherwise. The finance person, was pleasant, but this raised a flag of suspicion for good reason. While she did acknowledge a $75 prepayment fee, she omitted mentioning a $150 loan processing fee despite my direct inquiries about additional charges. It's important for anyone considering business with them to thoroughly scrutinize the contract, specifically examining the last line 7, which indicates the amount financed—only encompassing lines 3, 4, and 5. An additional line item of $150, deliberately placed higher up, could easily mislead consumers. During negotiations, the manager attempted to incentivize a 5-star Google review with monetary compensation. I declined, as I value honest reviews and had already communicated my intention to provide an unbiased account of my experience. I cannot recommend this dealership due to the obscured fees and attempts to influence reviews. More
Beware of this dealership and their service department! On 11/10/23 I brought my 2022 Tundra in for oil change and tire rotation and 45 mins later the service advisor said your truck is ready but what they On 11/10/23 I brought my 2022 Tundra in for oil change and tire rotation and 45 mins later the service advisor said your truck is ready but what they didn't know was I marked my tires and they were in the same exact place as where i marked them! Then they tell me they're so sorry, and they'll take it back and get it done! What I didn't do was check my oil to see if that was changed so today I opened the hood to check my dipstick and the oil that's in there is filthy! No oil/filter change and no tire rotation! Absolutely disgusting to do to a customer! More
Ryan is the best. Always available when you need assistance. Ensures a professional staff group member will handle your service; my last visit was with Tim Saunders Always available when you need assistance. Ensures a professional staff group member will handle your service; my last visit was with Tim Saunders who was very helpful and professional. Recommend servicing your Toyota at Southern 441 the team cares and does not push for unneeded items. More
My family have been purchasing Toyotas for the last 20 plus years. This dealership is not the best one I ever dealt with. My daughter purchased a used car in April 2023. The history says that it was due f plus years. This dealership is not the best one I ever dealt with. My daughter purchased a used car in April 2023. The history says that it was due for service in March. Today, we took it for service and they want over 1000 for the service (including new tires). Don't buy or service a vehicle in this dealership. They are a good representation of the classic crook deader. More
One of the worst experience we ever had the sale's consultant Robert LaRosa maked up the Price of the car on the Car window the Price was Marked $20,875 for the End of Year Sale we ended paying $23,00 consultant Robert LaRosa maked up the Price of the car on the Car window the Price was Marked $20,875 for the End of Year Sale we ended paying $23,000.00 or more We have Felt Cheated the Only way We Will go Back There is for Serving On the 2022 Toyota Corolla More
I’ve been trying to purchase a vehicle from this business for over two weeks. I have outside financing and the sales team keeps giving me 100 reasons why they can’t accept it. 1st it was the fact my outside for over two weeks. I have outside financing and the sales team keeps giving me 100 reasons why they can’t accept it. 1st it was the fact my outside financing could only wire the money verses overnight the check (MONEY) to the dealership, then it was the rack it’s an outside financing company. They are trying to strong arm me to run my credit or they won’t sell me the vehicle. More