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Southern Acura Newport News - Service Center
Newport News, VA
710 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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710 Reviews of Southern Acura Newport News - Service Center
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October 17, 2024
Great Service as always! Kevin is very helpful and makes sure you are well taken care of. Kevin is very helpful and makes sure you are well taken care of. More
by JULIA0418
Verified CustomerEmployees Worked With
October 17, 2024
Amazing and fast service I would really appreciate that they were able to get me in at a last minute notice. Thank you for all that you do. they were able to get me in at a last minute notice. Thank you for all that you do. More
by jowillie89
Employees Worked With
October 15, 2024
I have a very good rapport with both my service advisor Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 Mr. Kevin Rafeek, and still a very good rapport with my car sales man Daryl Hoe, and everyone else’s their at Southern Acura. I moved an hour and 20 minutes away and still prefer to take my car there for service because I love the atmosphere and Mr. Kevin Rafael, Daryl Hoe, and everyone else their at Southern Acura. Mr. Kevin Rafeek is personable, empathetic, very attentive, caring, and professional. He also makes sure all of my concerns are addressed, looked at, and/or fixed if need be. More
by TRENNA_1973
Employees Worked With
Other Employees :
Darrius Young, Berna Aguirre
October 13, 2024
Great service fair pricing. Owner shift but customer service improved dramatically. I would recommend to anyone Owner shift but customer service improved dramatically. I would recommend to anyone More
by ldiggz3000
Employees Worked With
October 13, 2024
On the phone or in person, they have the best customer service in Hampton Roads! service in Hampton Roads! More
by PUNCHBELINDA
October 11, 2024
Cisco was very polite and accomodating. I went in for emergency repairs and he was able to get them completed in minimum time. Thank you I went in for emergency repairs and he was able to get them completed in minimum time. Thank you More
by Pkahoe
October 10, 2024
I enjoy Southern Acura due to the customer service department, especially Kevin he goes above and beyond for his customers he followed through with his contact information. He’s very personable and ve department, especially Kevin he goes above and beyond for his customers he followed through with his contact information. He’s very personable and very professional that allows me to continue to come back to southern Acura for all Of my dealership concerns. More
by alecia41
October 02, 2024
dealership is clean and the staff is professional , especially Kevin. great sense of humor and they take pride in the work that is being done especially Kevin. great sense of humor and they take pride in the work that is being done More
by Jayy
Employees Worked With
October 02, 2024
Good service. .Already knew approximately the cost of my work by a prior quote when the car had a State inspection.Great service team .Already knew approximately the cost of my work by a prior quote when the car had a State inspection.Great service team More
by HLPILAND
Employees Worked With
Berna Aguirre
October 01, 2024
They completed a battery change on a dead battery within only a couple of hours on a Sunday! Definitely knew their stuff and helped me get my car up and running. only a couple of hours on a Sunday! Definitely knew their stuff and helped me get my car up and running. More
by Ethan French
Employees Worked With
