Southern Acura Newport News - Service Center

Great dealership. I didn't have an official appointment, and after I explained my situation Kevin wrote up my ticket and took care of me. Had to make a 22 hour drive t I didn't have an official appointment, and after I explained my situation Kevin wrote up my ticket and took care of me. Had to make a 22 hour drive the next day. All thanks to Kevin.... More

They were very thorough and washed my car. I asked for something specific to be looked and they said it was fine even though I continue to hear the noise. I asked for something specific to be looked and they said it was fine even though I continue to hear the noise. More

My service representative is personable and knowledge. Keeps me abreast of all current maintenance needs Keeps me abreast of all current maintenance needs More

From scheduling the appt to working with Cisco, my service advisor, all is an easy and pleasant experience. I trust this company and will continue with Southern Acura service advisor, all is an easy and pleasant experience. I trust this company and will continue with Southern Acura More

Cisco did an amazing job of explaining my service and the pricing for it was wel. pricing for it was wel. More

Kevin is very professional and courteous. I love the family environment that is created in the service department. The waiting area is clean, comfortable, and inviting. The bathrooms were ver I love the family environment that is created in the service department. The waiting area is clean, comfortable, and inviting. The bathrooms were very clean. More

They were very pleasant to deal with and went out of their way to make sure my key fob’s battery was good their way to make sure my key fob’s battery was good More

Too expensive for a change of oil. You have to bring people in with lower prices for ordinary things like change of oil and we will do more if there are competitive prices You have to bring people in with lower prices for ordinary things like change of oil and we will do more if there are competitive prices More

Very good customer service. Friendly and always happy to serve, my service rep Kevin is always willing to help me out and explain what service I need Friendly and always happy to serve, my service rep Kevin is always willing to help me out and explain what service I need More