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Southern Acura Newport News - Service Center

Newport News, VA

4.8
767 Reviews

767 Reviews of Southern Acura Newport News - Service Center

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May 21, 2025

Kevin, Jessica, Cisco and Brett are the best! Service your vehicle at Southern Acura Newport News and they will make you happy! More

by Devinsheldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

Everyone seems to be professional, but I have more work to be performed on my vehicle, so I'll leave it there. More

by KIRKMATTEN
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Rafeek
May 21, 2025

He was an amazing person and very much helpful with take care of my needs More

by stephanie.r.watson36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

The service was quick and efficient. Thanks for your service. The services center team did a great job! More

by beeflashy54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Very helpful. Thank you . Love the way the car drives. Got me the car I wanted More

by JON.WIDE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devin
May 18, 2025

This is a bit much for a customer service rating. This is all I'm writing. More

by nicolestewart844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Kevin has always been the one to take care of our Acura. Always happy with it. More

by Bkozelka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

They do a very good job of keeping you informed about all work performed on your vehicle. More

by ROYCAR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Cisco and the team are always very polite, professional , yet personable. I don’t feel as if it is a hassle to schedule service for my vehicle. Plus, they always communicate clearly any options available for More

by jazzidre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Jessica at Southern Acura helped get my problem diagnosed and repaired despite having a very full schedule. More

by patcollmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cisco Lugo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Rafeek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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