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Southern Chevrolet Newport News

Newport News, VA

4.7
591 Reviews
Since acquiring our Chevrolet store here in Newport News, it has been a great success. Not just for the Priority Auto Group, but more for our great customers that can now take advantage of all the savings you get with us PLUS being able to take advantage of all the Priorities for life here in our all new state of the art service department. We are very lucky to have the sales, service and parts personell that can take care of every customer that walks through our doors. Come by and see us and take advantage of everything we have to offer!
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12920 Jefferson Avenue

Newport News, VA

23608

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Showing 591 reviews

November 12, 2025

My experience was generally positive. BUT having to go so far just to get air in my tires is well, asking a lot.. We called around Hampton but no one had this nitro-fil air. More

by alpern.frances
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Sherman
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2025

John Sherman is great! He kept me well informed of the status of my vehicle throughout the duration of it getting serviced. More

by Jordan’s Accord
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2025

I always have a great experience with the dealership. I was late this time due to traffic and they still took me in like I had my appointment on time. More

by 2424mahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanishi
November 08, 2025

The dealership was clean. The salesperson Gil Brown was very friendly and knowledgeable. He made sure we were well taken care of. The overall experience was a great experience More

by S Akram
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

Southern Chevrolet Newport News responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Priority Chevrolet Newport News and that Gil took such good care of you. Our team appreciates your continued trust in us for your vehicle purchases. We look forward to seeing you again for your next car! Sincerely, The Team at Priority Chevrolet Newport News

November 08, 2025

Everyone is super nice and get the job done in a reasonable amount of time. More

by momma lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2025

I continue to use Priority for service solely because of John Sherman. He has provided outstanding service for years. More

by Virginia P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2025

Buen atención al cliente El programa de aceite gratis de por vida cada cinco mil millas Todo gratis More

by Vicentejeronimosanchez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2025

Always have a pleasant time at the dealership like to look at the new vehicles. More

by speedking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

The customer service team was very helpful, Kind, helpful, and told me exactly what the problem was. More

by PaulJack8823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 01, 2025

Service center was responsive and very helpful with addressing my concerns. They kept me up to date during the whole process and were excellent at explaining the work that was done. More

by chuck.jamison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanisha
1
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