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Southern Chevrolet Newport News

Newport News, VA

4.7
591 Reviews
Since acquiring our Chevrolet store here in Newport News, it has been a great success. Not just for the Priority Auto Group, but more for our great customers that can now take advantage of all the savings you get with us PLUS being able to take advantage of all the Priorities for life here in our all new state of the art service department. We are very lucky to have the sales, service and parts personell that can take care of every customer that walks through our doors. Come by and see us and take advantage of everything we have to offer!
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12920 Jefferson Avenue

Newport News, VA

23608

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Showing 591 reviews

October 29, 2025

A lady name Tanisha was great and represented your business with a lot of professionalism and concern for a customer's satisfaction, I really appreciate people of her caliber in public business! More

by Olden Bryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanisha Carmouche
Oct 29, 2025 -

Olden Bryant responded

Way to represent Tanisha Carmouche

October 28, 2025

I was a little late for my appointment and they still took me in for my scheduled oil change and they did it with end the two hour period. More

by Melvindhoward57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2025

I’ve worked with John Sherman since I purchased my vehicle in 2024! He’s very knowledgeable and straightforward when it comes to my vehicle! Thank you so much for your hard work! More

by danniellescott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2025

I have been getting my car serviced here for many years and each and every time the staff have been friendly, respectful, and professional. They realize financially it can be stressful and do everything th More

by ltinsman2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2025

Tanisha always takes care of me. She breaks things down for me to understand. She keeps me updated and really understands things for a customers POV. More

by Dsw0203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teri Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanisha
October 20, 2025

Service performed in a timely manner and all items were addressed and completed satisfactorily and on schedule. More

by cef01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 19, 2025

Great service and very polite and professional. They are very knowledgeable about the service that they do. Great team and I would recommend them to family and friends. They inform you every step More

by proctorsimpkins12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2025

We are very happy with our experience at Priority Chevrolet. We are repeat customers, purchasing our 3rd vehicle at this dealership! Gil Brown and Arturo Zamudio went above and beyond to help us find More

by csbuzz2011
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arturo Zamudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron in finance
October 12, 2025

Wonderful experience. Thank you Caitlin Marple! Service Dept. was exceptional. I’m enjoying my passport! More

by wandasowers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlin Marple - Sales Five stars
October 07, 2025

Staff does their best to accommodate customers but are often very busy. I have always been treated respectfully and all my questions were answered thoroughly. More

by raymondvaladez73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Sherman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Derrick always goes above and beyond to ensure quality customer service.
Oct 08, 2025 -

Southern Chevrolet Newport News responded

Thank you for your review, Raymond! We appreciate your understanding of our busy environment and are glad to hear that our staff at Priority Chevrolet Newport News has provided you with respectful service and thorough answers to your questions. Your feedback is valuable to us, and we look forward to assisting you again in the future! Sincerely, The Team at Priority Chevrolet Newport News

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