Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Chesapeake, VA
961 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center
Service associate was friendly and attentive. The work was completed quickly with attention to detail. Great experience. The work was completed quickly with attention to detail. Great experience. More
was very helpful with my problem went to dealership on Miltary hwy for oil change last month April 21 this week noticed oil on drivewaybchecked dip stick was below low . took car to western branch deale Miltary hwy for oil change last month April 21 this week noticed oil on drivewaybchecked dip stick was below low . took car to western branch dealer found out drain plug loose bad problem.left message friday with Alex or Mike nothing More
i received nothing but professionalism and amazing turnaround on an e fine replacement. Zach was able to locate what was needed and get me back in the road again. My car has never performed as it does turnaround on an e fine replacement. Zach was able to locate what was needed and get me back in the road again. My car has never performed as it does now. Top notch team!! More
It was cool and it was definitely clean. Would recommend to anyone any day foreal Would recommend to anyone any day foreal More
Service advisors are friendly and courteous however communication between whatever call center they use and the dealership needs A LOT of work. Also the techs need to be more mindful of their work. I t communication between whatever call center they use and the dealership needs A LOT of work. Also the techs need to be more mindful of their work. I took my vehicle in for an airbag recall and headlight replacement and the next day the panels covering the side airbags they replaced literally fell off while i was driving. I took it back the next day and they made it right by fixing it on the spot. The day after that, i opened my hood to check my air filter and i noticed that one of the plastic tabs that hold my front bumper on was missing. I knew this was their doing because a couple weeks earlier, I took my car in to have the radiator replaced and all my clips were there. To replace my headlight, they needed to remove the clips to remove the bumper. Guess carelessness and/or laziness came into play and thought I wouldn’t notice. I figured its not worth wasting my time or gas to make yet another trip back for one of those clips so I’ll just take this loss for now. More
Everyone was very friendly, helpful, and had great communication to get us what we needed. I would recommend them. communication to get us what we needed. I would recommend them. More
Very professional and friendly. Answered all my questions thoroughly and was efficient in helping me to understand Answered all my questions thoroughly and was efficient in helping me to understand More
Poor customer service has been consistent for the many years I've used this dealership. years I've used this dealership. More
Very professional, fast service. Was able to get the appointment date and time that worked for me. Was able to get the appointment date and time that worked for me. More