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Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

Chesapeake, VA

4.4
961 Reviews

961 Reviews of Southern Chrysler Dodge Jeep RAM Chesapeake - Service Center

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May 20, 2025

Angela is great to work with. We’ve brought two different vehicles in to get serviced. More

by JENNIFERDICKENS5203
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Johnson- service advisor
May 19, 2025

Service associate was friendly and attentive. The work was completed quickly with attention to detail. Great experience. More

by sdweaver67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

was very helpful with my problem went to dealership on Miltary hwy for oil change last month April 21 this week noticed oil on drivewaybchecked dip stick was below low . took car to western branch deale More

by beachhouse1207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TY Brown
May 18, 2025

i received nothing but professionalism and amazing turnaround on an e fine replacement. Zach was able to locate what was needed and get me back in the road again. My car has never performed as it does More

by Kiddj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack
May 18, 2025

It was cool and it was definitely clean. Would recommend to anyone any day foreal More

by coredelljmcmurray32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

Service advisors are friendly and courteous however communication between whatever call center they use and the dealership needs A LOT of work. Also the techs need to be more mindful of their work. I t More

by JEFFHENRY79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Griffith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2025

Everyone was very friendly, helpful, and had great communication to get us what we needed. I would recommend them. More

by ECOLLEENKELLY22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff McLawhorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

May 11, 2025

Very professional and friendly. Answered all my questions thoroughly and was efficient in helping me to understand More

by VSTEV001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 11, 2025

Poor customer service has been consistent for the many years I've used this dealership. More

by HELPMERHONDA.KING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicole Bandera
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Chrysler Dodge Jeep RAM Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvci@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 09, 2025

Very professional, fast service. Was able to get the appointment date and time that worked for me. More

by b.jones619
Recommend Dealer
Yes
Employees Worked With
Nicole Bandera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Bandera
1
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