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Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

Chesapeake, VA

4.4
2,658 Reviews

2,658 Reviews of Southern Chrysler Dodge Jeep Ram Greenbrier - Service Center

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August 13, 2018

Faster than expected I have been taking my jeep here for as long as I have it. The oil change is getting faster compared to the last. The service is good. Regardless th More

by AMBIENT757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier lady and a service new mechanic, Cheryl Cornell
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for the honest feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 13, 2018

Conveniency Service always great each time I come. But by this being the 2nd time regarding AC/ plus other issues then within 3 months speeding $1300 for one of More

by MSUMLER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
August 10, 2018

Exceeded my expectations Emily is just awesome. She was very accommodating in rescheduling my appointment. She was able to get me an earlier schedule than I had before. The More

by rey.martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 08, 2018

Great Service This dealership keeps their appointment times and does the work that was scheduled in a timely and professional manner. I would recommend them to any More

by JOHN@SOKOL.ORG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ailstock
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for sharing your feedback, John! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free service. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 08, 2018

My transmission works again My jeep is having problems and they took care of the problem very fast make sure that I was taken well care of and they’re always so friendly and make More

by DJSODAMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Tate
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Faubel, Aaron Hale, Ricky Griffin, Scott Houchins, Edward McIntosh, Julian Hillman, Brian McHugh
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 08, 2018

Great service again This was my second trip to the dealership due to the great service I received the first time. I had Great service again. The service representative w More

by mickeyamoreno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Spears, Lamont Berry
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Southern Chrysler Jeep. If there is anything more that we can do, please come back and see us again. Take care! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 08, 2018

Code P1004 (intake runners) repairs were accomplished I had had the diagnostic check service done prior, and it identified the problem correctly. Parts were required to be ordered so I came back on Tuesda More

by BOB.ONEAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thanks for the kind review, Bob. Let us know if we can help with anything else. Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 08, 2018

Good service with a little hickup I had been having problems with the door remote. David had the jeep checked out and suggested I leave the jeep over night. It is not possible to be wi More

by RSPDJ1101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David and Lamont
August 07, 2018

Amazing Service I normally go to the Southern Dealership in Norfolk which had got increasingly worse every time so I decided to schedule an appoint at the greenbrier More

by JLEANNEDUFFY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
Oct 14, 2018 -

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate the kind words. We look forward to seeing you again in the future! Best regards, Cameron Shaw, Vice President, cshaw@drivingsouthern.com

August 07, 2018

recommendations would like to offer two recommendations, (1)when the vehicle is going to take more than a day or two for repairs to be completed you should provide a More

by KRUSSELL122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lamont Berry
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