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1,962 Reviews of Southern Ford - Service Center
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May 18, 2025
I used the valet service for the first time due to being temporarily unable to drive. It was a great experience and I was extremely pleased with the service and help provided by Alicia in communicating de temporarily unable to drive. It was a great experience and I was extremely pleased with the service and help provided by Alicia in communicating details and updates and by Jimmie in picking up and returning my car More
by newcargal
Verified Customer
May 18, 2025
Stephanie always ensures that I get to truth about my car service needs. I trust that when I come to Southern and she is my service advisor i feel safe to know that my car is in good hands. She does a great service needs. I trust that when I come to Southern and she is my service advisor i feel safe to know that my car is in good hands. She does a great job keeping me informed during the service and provides excellent customer service when I arrive for vehicle pickup. Thank you Stephanie for taking care of my Lincoln needs for over 10years! She does a great job guys! More
by CHELMYBELL3
May 18, 2025
5 Southern Ford has been our dealer for many years. We have been treated well and look forward to our next vehicle purchase in the future. We have been treated well and look forward to our next vehicle purchase in the future. More
by jmuvtmom
May 17, 2025
I was told my car did not pass inspection and need the shocks replaced. My tires needed to be replaced soon. They were rotated and aligned and I did not get my inspection sticker after all this was done. shocks replaced. My tires needed to be replaced soon. They were rotated and aligned and I did not get my inspection sticker after all this was done. I was told a tire needed to be replaced to pass. I did NOT need the alignment and rotation. The next day It took us all day to get a quote. We only got a 4 tire quote and after a 2 tire quote request...still haven't received it. Awful experience!!!!! More
by Jenn.baker0728
May 17, 2025
The service department is INCREDIBLE. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. I really like the information I got from the service tech on the tire rotation, oil change, and the quick point inspection. More
by greytim73
May 17, 2025
Second time I’ve been in for oil change and tire rotation recently and both times the tires were not rotated. Had to reschedule and return both times for the rotation. recently and both times the tires were not rotated. Had to reschedule and return both times for the rotation. More
by tscott4390
Employees Worked With
May 17, 2025
Stephanie went above and beyond! ! Great customer service and extremely helpful! Will come back and look forward to working with her again. ! Great customer service and extremely helpful! Will come back and look forward to working with her again. More
by NATASHABELLESS
Employees Worked With
May 16, 2025
Excellent Customer Service I am looking forward to my next visit I will refer to my friends next visit I will refer to my friends More
by WILLISCHARLENE25
May 16, 2025
While I do apologize for my own behavior, I do not deal with dishonest people. Also, I didn't appreciate his interrupting me whenever I try to get a word in. I will still bring my car in for ROUTINE stuff, with dishonest people. Also, I didn't appreciate his interrupting me whenever I try to get a word in. I will still bring my car in for ROUTINE stuff, but repairs will be done elsewhere. More
by Zoe Wheeler
Employees Worked With
May 16, 2025
Did a great job on my service. Good comms. Completed on time as promised! No issues. Good comms. Completed on time as promised! No issues. More
by NC
Employees Worked With
