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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.3
551 Reviews

551 Reviews of Southern Hyundai Chesapeake - Service Center

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May 26, 2025

i believe they took advantage of me on the price,that wont happen again in life More

by VICTORBOONE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025

This is the WORST place to get your car serviced! ! I have them a second chance after having problems last year, but they are still the same!! You drop your car off then they call a few days later and More

by Hnjackson0383
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Pierce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager would get a zero
May 23, 2025

The service was excellent. They was very polite and I would recommend a friend to go. More

by ANTWANB2828
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2025

They earn the 5-stars rating in listening, being patient and providing me with superb service. You need them. More

by Reubenrby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Magnuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2025

The staff was knowledgeable and helpful Joseph and Rene did a good job in acknowledging what had to be done just the waiting time was somewhat long. More

by Jbha0817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025

Try to upsell me on service items that are NOT in the maintenance manual. My car is 18 months old. No thank you. More

by fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rene Polanco
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Hyundai Chesapeake responded

Fred. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 14, 2025

The Service Department did everything that I asked them to do !It didn't take them long to complete my service for my vehicle! More

by HSTTIRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Magnuson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rene Polanco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caitlyn Tait
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Hyundai Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 14, 2025

Everyone was pleasant and professional. My service was done in a timely manner eve with additional software updates done. More

by ghagberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Hyundai Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 13, 2025

I Don't Why Would It Taken Four Hours Of Time To Fix Two Tires On My Car. Also They Lost The Air Caps On Both Of My Tires More

by Everyone Loves Everyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

May 13, 2025

MY EXPERIENCE WAS VERY GOOD AND I'M PROUD TO BE CUSTOMER AT SOUTHERN HYUNDAI CHESAPEAKE CAR SERVICES More

by Timothymac1019
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pierce
May 16, 2025 -

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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