Southern Hyundai Chesapeake - Service Center

Recently purchased my car and brought it in for its first oil change. Service counter personnel were very nice and polite, called for the appointment and they got me in the next day. However, the low rating oil change. Service counter personnel were very nice and polite, called for the appointment and they got me in the next day. However, the low rating because it took them three hours to do the oil change and they didn’t even reset the oil maintenance notification. Not sure the Southern Hospitality save of $60 was worth 3 hours of my time. More

VERY SATISFIED AND PROFESSIONAL MY EXPERIENCE WITH THE DEALERSHIP WAS GOOD AND SATISFIED THE MEMBERS AT THE DEALERSHIP ARE ALSOME DEALERSHIP WAS GOOD AND SATISFIED THE MEMBERS AT THE DEALERSHIP ARE ALSOME More

They can never seem to answer the phone. Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealer Getting them to try to process a repair claim through my warranty is like pulling teeth and the last time it took three trips in person to the dealership to get my repair covered. Finally unable to complete my repairing the timeline we had discussed resulting in me, not having a vehicle for an entire weekend. More

Seems to be mis managed since it is under new ownership. Been customer for 12 yrs and know wait times are getting ridiculous. Had a state inspection appointment and took 3hrs and only thing wrong was a rear Been customer for 12 yrs and know wait times are getting ridiculous. Had a state inspection appointment and took 3hrs and only thing wrong was a rear light bulb More

Much better Done Much better since Rene became the service manager. Customer service and quality work is the new normal. service manager. Customer service and quality work is the new normal. More

Very respectful, honest person. Great worker Mr. Pierce was a very nice, respectful and honest person. I love his personality.. Great worker Mr. Pierce was a very nice, respectful and honest person. I love his personality.. More

Ashley was awesome! Great customer service! I would recommend Southern Hyundai again and again. Excellent! Great customer service! I would recommend Southern Hyundai again and again. Excellent! More

Caitlin is very professional with Great Customer Service Skills, She was very attentive to my needs and answered all of my questions, She is a Great Asset to the Dealership, We Enjoyed our wait time. Thank Skills, She was very attentive to my needs and answered all of my questions, She is a Great Asset to the Dealership, We Enjoyed our wait time. Thank You Caitlin More

They cared for my vehicle as if it were there own. I look forward to doing business with them in the future. I look forward to doing business with them in the future. More

Great as always The let me know everything and suggestions me what it's better get done and very kind suggestions me what it's better get done and very kind More