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Southern Hyundai Chesapeake - Service Center

Chesapeake, VA

4.3
631 Reviews

631 Reviews of Southern Hyundai Chesapeake - Service Center

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July 31, 2025

I scheduled a state inspection and it was not performed 4 hours later when I went to pick it up after being notified that it was ready. More

by HANNAH.WEST.21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

I’m always treated with kindness everyone is professional and they good wait times. Thank you. More

by ERICKARIVERS18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2025

This is a good dealership to do business with. I recommend them to anyone who is interested in buying a new car. More

by CBFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Wachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2025

I got 4 vehicles from this establishment! I love the vehicles, service, and individuals here!!! More

by DSTEIBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Pilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Wachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve the salesman!
July 29, 2025

Appointment was easy to make. Got us in at scheduled time and out quickly. Staff was friendly and knowledgeable. More

by ajs2225
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Dobert
July 27, 2025

i waited 4 hours for an oil change & inspection with led to replacing a tire More

by Ajah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Dobert
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 27, 2025

Service was great really hooked me up with a great deal, excellent service would recommend More

by jonathanrussell0816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bennett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Wachner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

The service at the dealership was good. The technician was also good they got my car and out in a timely manner and a good job. More

by DEERHUNTERDAD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2025

Nice and professional is an understatement of how i can describe the customer service i received More

by epiphany719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2025

Wwnt in for oil change & inspection. They included tire rotation without asking me so bill was a surprise. It needed doing so ok with it but should have let me know. Worst part was show More

by JUSTASPRINKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Pierce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Wachner
3.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Dobert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jul 23, 2025 -

Southern Hyundai Chesapeake responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via socialvch@drivingsouthern.com or respond directly to this message with the requested information. We hope to hear back from you soon.