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Southern Hyundai Newport News

Newport News, VA

Overview
Employees
Reviews
Vehicles
4.7
2,853 Reviews
Offering Virginia drivers an extensive selection of new and pre-owned vehicles for sale, Southern Hyundai Newport News is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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12872 Jefferson Avenue

Newport News, VA

23608

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Showing 2,853 reviews

July 23, 2026

Arrived at the dealership but garage doors didn't open. Went inside, service advisors were not overly friendly. More

by FEPOPE74
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
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July 23, 2026

Very friendly Very friendly, nice waiting area, fairly quick with service Very friendly, nice waiting area, fairly quick with service, great with updates and prompt checkout More

by JENNYCPHT
Recommend Dealer
Yes
Employees Worked With
Matthew Shirey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Shirey
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June 29, 2026

This was my first experience with Southern Hyundai, I was using another dealership on peninsula due to I purchased my vehicle in VA Beach. I choose to come to this deal ship for my maintenance. Staff friendl More

by dewhitenowfocused
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 29, 2026

The Dealership is very clean and prompt with completing services. However, the Technicians are not friendly and come across as unconcerned and rude. The Technicians gives the impression that they don’t won More

by anitabrowning59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Bradford
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

June 27, 2026

Southern Hyundai provided great service. I like their honesty. Great people. Planning to come back again. More

by clackey00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 03, 2026 -

Southern Hyundai Newport News responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 25, 2026

He was very knowledgeable and took care of everything we needed! He kept us in the loop to what was going on with our vehicle! More

by braelynn
Recommend Dealer
Yes
Employees Worked With
Derrick Phillips
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Jul 03, 2026 -

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 24, 2026

Always receive excellent service from all associates. It is a pleasure doing business with Southern Hyundai. More

by KARENNASAL569
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
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Jun 25, 2026 -

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 23, 2026

There was no communication at all and I had to go to the store after multiple attempts of not being able to reach them and I had to reach out to corporate. They didn't even call to give me a loaner or let m More

by KiYosiawallace
Recommend Dealer
No
Employees Worked With
Robert Bradford
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bradford
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Jun 25, 2026 -

Southern Hyundai Newport News responded

Thank you for bringing this to our attention, Kiyosia. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 23, 2026

I took my car in for a State Inspection and I needed repairs done. Larry kept me apprised of the work, costs and when my car would be ready. More

by Chris
Recommend Dealer
Yes
Employees Worked With
Larry Fowler
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Jun 25, 2026 -

Southern Hyundai Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 23, 2026

Quick. Efficient. I arrived early for my appointment and they were able to fix my recall early. More

by cawhite06
Recommend Dealer
Yes
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Jun 23, 2026 -

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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