Southern Hyundai Newport News - Service Center
Newport News, VA
976 Reviews of Southern Hyundai Newport News - Service Center
Considering the circumstances of the event of my car repair they were efficient and timely. I just would of liked more up to date status. Thank you repair they were efficient and timely. I just would of liked more up to date status. Thank you More
I very much appreciated the kind and thoughtful service from everyone at Southern Hyundai, including finance manager Chris B. and sales consultant Joel. The process of buying my new Kona was smooth and fri from everyone at Southern Hyundai, including finance manager Chris B. and sales consultant Joel. The process of buying my new Kona was smooth and friendly because of them. I also appreciate how quickly the service department addressed my car's needs. More
It may seem weird, but this is the happiest, lowest stress dealership I have ever walked into, and it created the best buying experience I’ve ever had with a car. stress dealership I have ever walked into, and it created the best buying experience I’ve ever had with a car. More
Jeffrey displayed great communication. Problem was appointment made week before for known recall work. Yet car was not delivered on time because parts had to be ordered. Doesn't make sense Problem was appointment made week before for known recall work. Yet car was not delivered on time because parts had to be ordered. Doesn't make sense. I don't know who Ernest is that is why mid rating. Overall, it was a very good experience and I would use Southern Hyundai of NN again, but not being prepared for a known service was a problem. More
Great communication and excellent professionalism. I’ll be sure to bring my car in service again, I’ll be sure to bring my car in service again, More
Very quick and efficient service! My appointment was at 3pm, so I got there a little early. I was in and out before 3pm! My appointment was at 3pm, so I got there a little early. I was in and out before 3pm! More
The service technician was professional and courteous in explaining what services would be performed on my vehicle. I'm a retired 41yr Department of Defense Accounting Auditor and Customer service is someth explaining what services would be performed on my vehicle. I'm a retired 41yr Department of Defense Accounting Auditor and Customer service is something that seem to be a lost art when dealing with senior citizens. 100% great person More
Always have a quick turnaround when I bring my car in. Chris is very good at making sure everything that needs to be done, is done. I have confidence in the service department! Chris is very good at making sure everything that needs to be done, is done. I have confidence in the service department! More