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Southern Mazda Newport News

Newport News, VA

4.5
545 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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12602 Jefferson Ave

Newport News, VA

23602

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Showing 545 reviews

August 24, 2025

They were Great! Caitlyn was awesome,she did everything she could to check car warranty & have car repairs done.I will continue to take my car back there for any repa More

by TOTHEMOON52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caitlyn,service department
August 23, 2025

! They were all very personable and easy to talk to and answer questions. They even stayed late to help me with all the paperwork. Jay delivered my car the following day while I was at work. Great team! More

by chrlyn12
Recommend Dealer
Yes
Employees Worked With
Jay, Anna, Efrem
August 23, 2025

The service department at Southern Mazda Newport News was very helpful and professional, in helping me sort through options to solve the problem. More

by dabenners
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
August 22, 2025

Absolutely love! Thankful for a fast paced and efficient team! Ayden is super helpful and knowledgeable of the Mazda brand. More

by caitleanne97
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ayden Stern
August 21, 2025

My bill for an oil change, cabin filter and oil filter plus ""miscellaneous service charge" was $333.22 plus an additional $9.99 for using a credit card. The explanation for what I consider to be an exo More

by jsage2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Caitlyn Tait
August 21, 2025

Great service, quick, efficient, and capable staff. Will recommend to family, friends, and associates. Thanks. More

by Lwilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Tippit, Caitlin Tate, Ayden Stern
August 20, 2025

Simple and straight forward, everyone was friendly and helpful, answer all my questions and happy that we can call anytime for questions or concerns More

by joe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
August 18, 2025

Very polite , professional and helpful. My car car was finished in ample enough time. When I had questions they were answered and explained. More

by michelesmcintosh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaylyn Brakefield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Southern Mazda Newport News responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 18, 2025

They were friendly and polite and showed a video of everything that was wrong and everything they were gonna fix and sent another video after they fixed all my issues. Very good company to service your More

by fresh0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 20, 2025 -

Southern Mazda Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

August 17, 2025

Great job of resolving my issue. Very helpful and responsive. Liked the video I got of the work performed. More

by CRFLETCH03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Aug 20, 2025 -

Southern Mazda Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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