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Southern Mazda Newport News
Newport News, VA
658 Reviews
ABOUT US
THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS
The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 658 reviews
December 13, 2025
I left my car there for three days to change the oil and replace the outside temperature sensor and they still couldn’t get it done by the weekend so I came back and picked up my car. Now when I called for replace the outside temperature sensor and they still couldn’t get it done by the weekend so I came back and picked up my car. Now when I called for an hour change, they were able to get in and get that done. That’s the reason you got two stars instead of one and every time I have a good experience you’ll get another star More
by Coop
Verified CustomerEmployees Worked With
Service dept
December 12, 2025
Very detailed oriented! Extremely professionally mannered. Any questions I had were answered with professionalism and precision. Extremely professionally mannered. Any questions I had were answered with professionalism and precision. More
by jay.griffin2003
Employees Worked With
Ayden
December 10, 2025
They have poor communication when it comes to letting customers know the status of maintenance or repairs. Also the AI that they use to answer questions tends to schedule customers on days that the deale customers know the status of maintenance or repairs. Also the AI that they use to answer questions tends to schedule customers on days that the dealership is not actually available for an appt More
by starcj28
Employees Worked With
Service
December 09, 2025
Southern Mazda provided excellent service, communicated clearly, and made the entire process smooth, professional, and stress-free. They worked quickly to get our car back to us. clearly, and made the entire process smooth, professional, and stress-free. They worked quickly to get our car back to us. More
by thefreemans165
Employees Worked With
Ayden Stern- five star great service
December 08, 2025
Brian was fantastic, very attentive and informative when working on our vehicle Brian is great, and one of the main reasons I will keep my loyalty to the dealership working on our vehicle Brian is great, and one of the main reasons I will keep my loyalty to the dealership More
by jmnewland79
Employees Worked With
Brian (technician)
December 08, 2025
Very friendly and helpful service team. There was a mishap with my appointment but they still took my car and finished it the same day. There was a mishap with my appointment but they still took my car and finished it the same day. More
by rculverhouse
Employees Worked With
Service team
December 07, 2025
It's always a pleasant experience. They have the best customer service. It's always a pleasant experience. They have the best customer service. Very welcoming and helpful. They have the best customer service. It's always a pleasant experience. They have the best customer service. Very welcoming and helpful. More
by PHX.EMR15
