Back

Southern Mazda Newport News

Newport News, VA

4.5
594 Reviews
ABOUT US THANK YOU FOR CHOOSING SOUTHERN MAZDA NEWPORT NEWS The team at Southern Mazda Newport News would like to welcome you to our dealership in Newport News, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Mazda vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Newport News, you can always count on the professional technicians in our Mazda service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Newport News count on the high-quality vehicles and services found at Southern Mazda Newport News, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
Contact Dealership

12602 Jefferson Ave

Newport News, VA

23602

Directions

By Type

Showing 594 reviews

September 23, 2025

The waiting time was too long. I had an appointment at 3:15 pm and i was there at 2:45 pm. My car was ready at 5:15 pm More

by s_tanoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
September 23, 2025

Great service. The wait time was accurate. The technician was friendly and courteous. I found a great little spot to do my work while I waited. More

by 4lshelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
September 22, 2025

The Service Center Staff promptly greeted me upon arrival verified services oil change/tire rotations: Staff also provided info requested for Key FOB replacement. (Easy Care) Provided updated statuses on CX More

by marchellastevenson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 21, 2025

Takes forever to get someone on the phone and know one calls to give a update More

by pblanche53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
September 17, 2025

Southern purchased this dealership and when I went in for my current oil change that was covered by a maintenance plan purchased with my new Mazda 2 years ago, I got there sat for a bit while they changed th More

by Danicreek1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
September 16, 2025

I would specifically call out Aden in service. Very professional, very helpful, a pleasure to work with. I would recommend him. More

by Jltwigg5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aden in service
September 15, 2025

Really good, love getting my car serviced there No I am not going to do that for you More

by CET90210
Recommend Dealer
Yes
Employees Worked With
Caitlyn Tait
September 15, 2025

Serviced for free as part of new car purchase package. On time and easy delivery and pick up. More

by RWOLIVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

Brought my son with me and all the staff were always so interactive and friendly towards him I really couldn't of asked for a better interaction for him. More

by MFHOERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Toney Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2025

They found me a loaner car when my hybrid battery died and is on backorder. They are working on getting me a bigger loaner to match my car that isn't functioning. More

by sara.lane77
Recommend Dealer
Yes
Employees Worked With
Katelyn
2
...