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Southern Mazda Newport News - Service Center
Newport News, VA
340 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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340 Reviews of Southern Mazda Newport News - Service Center
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August 24, 2025
They were Great! Caitlyn was awesome,she did everything she could to check car warranty & have car repairs done.I will continue to take my car back there for any repa Caitlyn was awesome,she did everything she could to check car warranty & have car repairs done.I will continue to take my car back there for any repairs needed or inspections. They have great mechanics! More
by TOTHEMOON52
Verified CustomerEmployees Worked With
Caitlyn,service department
August 23, 2025
! They were all very personable and easy to talk to and answer questions. They even stayed late to help me with all the paperwork. Jay delivered my car the following day while I was at work. Great team! answer questions. They even stayed late to help me with all the paperwork. Jay delivered my car the following day while I was at work. Great team! More
by chrlyn12
Employees Worked With
Jay, Anna, Efrem
August 23, 2025
The service department at Southern Mazda Newport News was very helpful and professional, in helping me sort through options to solve the problem. very helpful and professional, in helping me sort through options to solve the problem. More
by dabenners
Employees Worked With
Service Department
August 22, 2025
Absolutely love! Thankful for a fast paced and efficient team! Ayden is super helpful and knowledgeable of the Mazda brand. Thankful for a fast paced and efficient team! Ayden is super helpful and knowledgeable of the Mazda brand. More
by caitleanne97
August 21, 2025
My bill for an oil change, cabin filter and oil filter plus ""miscellaneous service charge" was $333.22 plus an additional $9.99 for using a credit card. The explanation for what I consider to be an exo plus ""miscellaneous service charge" was $333.22 plus an additional $9.99 for using a credit card. The explanation for what I consider to be an exorbitant price was that "oil prices have gone up". Other service centers have quoted prices around $200 for the same work. Goodbye Southern Mazda. More
by jsage2
Employees Worked With
Caitlyn Tait
August 18, 2025
Very polite , professional and helpful. My car car was finished in ample enough time. When I had questions they were answered and explained. My car car was finished in ample enough time. When I had questions they were answered and explained. More
by michelesmcintosh
Employees Worked With
August 18, 2025
They were friendly and polite and showed a video of everything that was wrong and everything they were gonna fix and sent another video after they fixed all my issues. Very good company to service your everything that was wrong and everything they were gonna fix and sent another video after they fixed all my issues. Very good company to service your vehicles. More
by fresh0
Employees Worked With
Service department
August 16, 2025
Our family has multiple vehicles and we always come to mazda for maintenance and other services. Staff is very courteous and we had been working with Cleon for many years now and we're always happy with w mazda for maintenance and other services. Staff is very courteous and we had been working with Cleon for many years now and we're always happy with work performance as well as any suggestions in regards to other services or maintenance. More
by Liliyamellish
Employees Worked With
Cleon Skinner
