
Southern Team Hyundai Nissan Subaru Volkswagen
Roanoke, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Excellent customer service, except the service department is rather busy, so call far ahead to make your appointments for routine maintenance. Special kudos to Woody in Volkswagen. Friendly, professional, is rather busy, so call far ahead to make your appointments for routine maintenance. Special kudos to Woody in Volkswagen. Friendly, professional, informative! More
The easiest purchase of a vehicle I have ever completed. The staff were knowledgeable and friendly as well as upfront and honest. The staff were knowledgeable and friendly as well as upfront and honest. More
Dealing with car salesmen is always unpleasant but I got the vehicle I wanted at what I consider a fair price. My salesman was new and incompetent so there were moments during the process I felt insulted an the vehicle I wanted at what I consider a fair price. My salesman was new and incompetent so there were moments during the process I felt insulted and patronized. Offices at the pre-owned center are second-rate. More
Explained what was needed when I made an appointment which included state inspection, oil change, and system update to fix loss of Bluetooth/battery usage. Informed at the time of scheduling it would ta which included state inspection, oil change, and system update to fix loss of Bluetooth/battery usage. Informed at the time of scheduling it would take between an hour to an hour and a half. Arrived for the appointment and was informed it would take several hours because the technician had to “determine” if an upgrade was needed. As I had only allotted two hours for the process I was unable to have the update installed and will now have to take additional time to have it fixed. More
Our experience was very positive. The sales team was thoughtful, knowledgeable and helpful. We especially liked the no pressure approach. The sales team was thoughtful, knowledgeable and helpful. We especially liked the no pressure approach. More
Service representative was not friendly and even a bit rude. I waited 2 1/2 hours to have oil changed, tires rotated and an inspection with an appointment. The recommendations after service were very cost rude. I waited 2 1/2 hours to have oil changed, tires rotated and an inspection with an appointment. The recommendations after service were very costly and not necessary (according to 2 other mechanics) I took it too after this Hyundai appt. Not sure if a free inspection is worth taking the car there. On a positive note the service manager listened to my concerns and was helpful and professional. More
Antony Reynolds was very knowledgeable and helpful. Waited quite a while for the financing part and still feel confused about the numbers and don’t feel like everything added up correctly. Waited quite a while for the financing part and still feel confused about the numbers and don’t feel like everything added up correctly. More
Wayne was very good to work with. Prompt at returning call and any thing i needed. Prompt at returning call and any thing i needed. More