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Southern Team Hyundai Nissan Subaru Volkswagen

Roanoke, VA

Overview
Employees
Reviews
Vehicles
4.7
7,860 Reviews
Shopping for a new car or truck? Come to Southern Hyundai Nissan Subaru VW for Convenience, Savings and Selection. When it comes to the vehicle you drive; never settle for anything but the best. We believe that everyone should be treated like a Guest in Our Home. This philosophy translates to exceptional service, money-saving specials and the latest New and Pre-owned Vehicle Inventory selections to its Roanoke, VA area customers, backed by outstanding service. Yes, you can drive a new or newer Car, Truck, Van or SUV for less than you thought, lower your current payment, reduce your interest, be repair expense free, Come down today and experience preferential treatment for yourself.
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6520 Peters Creek Rd

Roanoke, VA

24019

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Showing 7,860 reviews

December 11, 2022

An outstanding experience. ..friendly, professional care from all departments--sales, finance, and warranty. Fantastic customer service on site and great follow up post purchas More

by Leighmayo5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Jacobson, Justin Weinacht
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Dec 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 10, 2022

Two things really soured my reaction to my visit to Southern Team recently. I had taken my Subaru Crosstrek in for its 90,000 mile checkup. And the bill was SKY HIGH. $349!!! I got the 60,000 mile s More

by DSGRIGGS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Williams of Service Dept
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Dec 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

If you would like our leaders to reach you to better your experience, we require your full name, contact information, and the nature of any concerns by emailing social@southernteam.com We hope to hear back from you soon.

December 09, 2022

Service advisors won’t help with getting the vehicle fixed. Very disappointed with Subaru standards. More

by MELANIEPBOWLES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Melanie. Our leaders have been notified of your feedback and will be contacting you directly to better your experience. 

December 09, 2022

Awesome service - couldn't get in at Nissan but Hyundai worked me in. Thanksandlll and Merry Christmas! More

by MILLER.ANITAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 09, 2022

Friendly, courteous, welcoming, clean restrooms and lounge area, good on explanation of financing of car More

by Sthomas16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 08, 2022

Friendly and professional service. Service explained with expertise and wait time was not too bad. More

by MDRMHANCOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 08, 2022

7 days to get back a car that was scheduled for a 4 hour recall repair should say it all More

by CURYNIAK1
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle
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Dec 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com. We hope to hear back from you soon.

December 08, 2022

Everyone was friendly and professional, the car was explained how it worked in detail. We were offered hot and cold drinks during our visit. More

by W.rosalind
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Norris Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa
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Dec 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 08, 2022

They have always been friendly and on time with the service I needed. Much appreciated! More

by angelaflegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 08, 2022

The service department team is exceptional and I appreciated the care they gave me and my vehicle. More

by VTINGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 08, 2022 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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