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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,384 Reviews

5,384 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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May 02, 2025

We had a scheduled appointment, but had to wait a very long time. Updates would have been nice More

by Seebobbiet1958
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
May 02, 2025

I absolutely hate being hassled, repeatedly, over and over again, to provide feedback. For as long as you continue to send me requests for feedback... BEYOND the first request, it will forever and always More

by User-9813df3210
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Very friendly and kept me informed about the progress on the service. Comfortable waiting area. More

by SJHSTCLAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Always do good service, staff is friendly and helpful, no pressure, always up front about what needs to be done. More

by DONRBROWNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Very polite and very informative. Gave advice on what to do when I told him I didn't have the money to replace the filters in my car. So considerate. More

by Sodiepop53
Recommend Dealer
Yes
Employees Worked With
Mike I think
May 01, 2025

Now I'm annoyed with this process. Stop. This method of doing a survey is not good. Just send me a survey with all your questions to answer at once so my phone doesn't buzz every few m More

by SMYTH.ROBYN
Recommend Dealer
Yes
Employees Worked With
Megan Gartmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gartmann
May 01, 2025

Decent service, kept my car over the weekend for a software update. Absolutely obnoxious text messages asking for a rating. The service rep was really nice and helpful. More

by dealerrater.saxophone090
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Decent service, kept my car over the weekend for a software update. Absolutely obnoxious text messages asking for a rating. The service rep was really nice and helpful. More

by dealerrater.saxophone090
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

Decent service, kept my car over the weekend for a software update. Absolutely obnoxious text messages asking for a rating. The service rep was really nice and helpful. More

by dealerrater.saxophone090
Recommend Dealer
No
Employees Worked With
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025

I only just purchased my car. No service yet. I’m store they’re great More

by brenda41670
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Fink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Hancock
5.0
This rating includes all reviews, with more weight given to recent reviews.
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