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Southern Team Nissan of New River Valley - Service Center
Christiansburg, VA
732 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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732 Reviews of Southern Team Nissan of New River Valley - Service Center
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June 09, 2025
They are very nice people who were very accommodating and made the Pathfinder buying experience easy. made the Pathfinder buying experience easy. More
by LDMSMASH
Verified CustomerEmployees Worked With
June 08, 2025
Nice waiting area, didn't take too long and friendly people. It was a good experience. people. It was a good experience. More
by JULIE.STANLEY5
June 08, 2025
I waited longer than others that came in after me and we were both there for the same services. Also I was shocked at the price of an oil change. were both there for the same services. Also I was shocked at the price of an oil change. More
by STACIE_NEL
June 08, 2025
Great people &’great service. I don’t feel like writing 15 words but it was truly an awesome interaction I don’t feel like writing 15 words but it was truly an awesome interaction More
by itz.julia.0424
June 07, 2025
The dealership is top notch. No pushy salesperson. Everyone cared about customer service. Keep it up. No pushy salesperson. Everyone cared about customer service. Keep it up. More
by samma6116
June 07, 2025
People are nice, efficient, and very organized. I feel quite comfortable with dealership. Excellent work. I feel quite comfortable with dealership. Excellent work. More
by Gotcanine
June 06, 2025
My experience was great. Everything’s was explained in detail and so personal. I would recommend . Everything’s was explained in detail and so personal. I would recommend . More
by Myersdebrah
June 06, 2025
The work on my car is always done well. That’s the most important point. But, secondly, I missed Preston during the last visit. The service technician there never called me back even t That’s the most important point. But, secondly, I missed Preston during the last visit. The service technician there never called me back even though I left messages several times. I didn’t even get a call when my car was ready. This time that issue was resolved. The new service technician that helped me was fantastic. More
by joymiranda01
Employees Worked With
Other Employees :
The one dealt with in previous ordeal was Mike Handy. The person this time I don’t know his name but had red hair.
June 06, 2025
Despite the fact that I came wayyyy before my scheduled appointment (my fault entirely), I was accepted at 9am when I arrived and taken care of. The service advisor Maria she was an absolute delight. appointment (my fault entirely), I was accepted at 9am when I arrived and taken care of. The service advisor Maria she was an absolute delight. I got several of my prepaid maintenance services completed at no cost, a loosen pan under my engine taken care, and a headlight adjustment that was needed after a previous lift on my truck at no cost because she acknowledged that it should’ve have been taken care of previously. They took care of everything for me in a timely manner. Maria the service advisor was very thorough explaining my service summary and state inspection results. I could not have had a better customer experience. More
by TSEEMANDPD
Employees Worked With
Maria Durham (five stars)
June 05, 2025
I have no idea who Kayla is. I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there! I left several messages, but never received a return phone call. I can definitely tell Preston, and Mike are not there! More
by JUSTSHORTYB
