
Southgate Lincoln
Southgate, MI
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Good service They treat you very well and they do a good job I would recommend them. Service was performed on a schedule. When the car was returned to me it was wa They treat you very well and they do a good job I would recommend them. Service was performed on a schedule. When the car was returned to me it was washed and hand Dried detailed. More
We have worked with this dealership for decades and find their sales and service both very satisfactory. They go the "extra mile" for you! We appreciated the greeting from the General Manager also. their sales and service both very satisfactory. They go the "extra mile" for you! We appreciated the greeting from the General Manager also. More
A car (and everything that comes with it) is the single largest expense in most people's budgets, so purchasing a reliable one that meets your needs is a big and very important descision. We recommend SG L largest expense in most people's budgets, so purchasing a reliable one that meets your needs is a big and very important descision. We recommend SG Lincoln and want to give special recognition to Shannon who was so friendly and helpful. We appreciate her honesty, understanding, and experience which made the whole process so much easier for us. We are so happy with our new vehicle and our experience with Shannon at SGL! Thank you! More
Another great experience with Shannon, she is such a delight to work with and so is the Used Car sales manger not sure of his name. They made it all happen for us. I would also like to also compliment delight to work with and so is the Used Car sales manger not sure of his name. They made it all happen for us. I would also like to also compliment the office girl who did all the paper work for us. Very professional and answered all our question. Would highly recommend this dealership to anyone. More
Great experience! Shannon was such a pleasure to work with and she went above and beyond and made sure things went smooth! This was a 7 hour round trip for me to get my jeep and it was everything it was with and she went above and beyond and made sure things went smooth! This was a 7 hour round trip for me to get my jeep and it was everything it was supposed to be, no surprises, other than how smooth everything was! More
The dealership was very clean along with the cars . The dealership employees were very friendly and helpful. The salesman Richard was Great!! He was professional and took his time to explain and go over th dealership employees were very friendly and helpful. The salesman Richard was Great!! He was professional and took his time to explain and go over the car. More
Repair on my 2014 MKS Took my car in for repair on the passenger seat air bag. The light was staying on all the time and the air bag would not activate if we were in an ac Took my car in for repair on the passenger seat air bag. The light was staying on all the time and the air bag would not activate if we were in an accident. I have the premium extended warranty on my car and they said part would not be covered. Somehow the manager of repairs spoke with Lincoln and the part was covered, this was a $425.00 part. What is the purpose of having an extended warranty on the car and still have to pay that much money? It was all taken care of and I'm very happy that this was resolved without any issues. I have been with Southgate Lincoln since 2004 when I bought my first Lincoln and hope I can continue to buy cars from there in the future. More
Did What I requested and fixed the Vehicle I brought the car in to perform an operation specified by a service bulletin. I had the bulletin in hand , but they had already looked it up based on I brought the car in to perform an operation specified by a service bulletin. I had the bulletin in hand , but they had already looked it up based on the info supplied at the time I made the appointment. Mr. Kruczynski understood what I needed and the shop performed the specified tasks in about an hour and washed the car. The price was less than originally quoted which was a good gesture. The price was reasonable. The car was fixed and I was on my way. No additional work (necessary or otherwise ) was suggested which is a good thing since no additional work was required. More
Responsive service; reasonable price A couple of years ago I bought two new cars from Southgate Ford and was very satisfied with the service and the cars. I just traded one of the cars fo A couple of years ago I bought two new cars from Southgate Ford and was very satisfied with the service and the cars. I just traded one of the cars for a new Navigator. As in the past, Richard Klaiss was very helpful. The manager was agreed to a reasonable price. A good experience. More
2020 Lincoln MKZ Hybrid Excellent experience beginning to end. They ordered the exact car I wanted and it was a very smooth transaction. Salesman was Richard and was A+. I Excellent experience beginning to end. They ordered the exact car I wanted and it was a very smooth transaction. Salesman was Richard and was A+. I highly recommend and will be using Southgate Lincoln for all future purchases. This is our 4th MKZ and couldn't be happier with the way Southgate Lincoln does business. More