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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews
Call Service Center (219) 947-1600

1,164 Reviews of Southlake Nissan - Service Center

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June 29, 2022

I once had an issue with them, but the past few times have been good. The last experience was actually phenomenal; I got information and my vehicle back before I even expected it. More

by AB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Jun 30, 2022 -

Southlake Nissan responded

Ab, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

June 29, 2022

Brian Jensen is a wonderful service advisor. He is honest and answers all questions. Excellent people skills. Everyone in the service dept. is friendly and accommodating, The girl in schedulin More

by MARYMAC2957
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Jensen, Randy Kawanna
Report | Print
Jul 01, 2022 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

June 27, 2022

The service I received was very polite and done in a timely fashion. Great service!! More

by lsamantha22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 30, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 24, 2022

Professional, timely, efficient, courteous, and comfortable environment. Appreciated the young overall report tire prices are high More

by sharronliggins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Kawanna
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Jun 28, 2022 -

Southlake Nissan responded

Sharronliggins, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2022

Great service. My titan XD has been in the shop 3 times for emissions issues. I do not trust it anymore. More

by randy48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 28, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

June 24, 2022

Their service department is excellent. Always knowledgeable and keeps me informed of progress of my vehicle. More

by macarthy610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 28, 2022 -

Southlake Nissan responded

Macarthy610, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

June 22, 2022

Friendly, explain well! Usually don’t go over the time they said it would take. More

by melindar59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 23, 2022 -

Southlake Nissan responded

Melindar59, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

June 21, 2022

Always friendly, great customer service. Always taking care of the needs of the customer. Thanks More

by reice709
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 23, 2022 -

Southlake Nissan responded

Hi Reice709, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 19, 2022

They did a great job in a quick and professional manner. They completed job in time frame given More

by pdoffin13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
Jun 22, 2022 -

Southlake Nissan responded

Hi Pdoffin13, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 17, 2022

Bryan did a great job working with me. The team fixed my car and was able to see what coverage I had easily. They were able to get an earlier appointment for me versus what was available o More

by dabeckster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan
Report | Print
Jun 22, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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