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Southlake Nissan - Service Center

Merrillville, IN

4.6
1,164 Reviews
Call Service Center (219) 947-1600

1,164 Reviews of Southlake Nissan - Service Center

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May 19, 2022

The service department took my car into the shop on time and gave me an honest no pressure analysis of the problem. More

by stoler2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
May 20, 2022 -

Southlake Nissan responded

Thank you for taking the time to let us know how your visit went! We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 16, 2022

Randy and Brian are awesome! Been doing business with them for many years . Always friendly More

by Katie.turkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Broughton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian , Randy Kawanna
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May 18, 2022 -

Southlake Nissan responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2022

Randy made sure I was satisfied, and if I had the same issue to let him know. More

by isallen8024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos very friendly., Randy Kawanna
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May 14, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

I appreciate the service that they do but I asked for no car wash because I believe that touch washes like the one they have scratches the paint; however when I went to pick up my car it had clearly been wa More

by epicquack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
May 12, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 09, 2022

The service advisors were polite and courteous and upfront regarding the cost of the job. More

by linda.arnold94
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
May 11, 2022 -

Southlake Nissan responded

Linda.arnold94, thank you for your kind review; we are happy to pass along your comments to the team here at Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

May 08, 2022

Southlake Nissan always gets my suvs done right I trust them with my 2 Rogues. Randy is the best Service Manager always on top of things & truely cares!!! More

by santorini68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
May 10, 2022 -

Southlake Nissan responded

Hi Santorini68, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 06, 2022

Always do a good job. Let me know if I need to prepare for future maintenance. Place is clean. Friendly staff. More

by CAND_mitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
May 10, 2022 -

Southlake Nissan responded

Cand_mitch, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2022

Nick was great great work done on car very Profesional service was awesome will come back More

by doreennel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Report | Print
May 05, 2022 -

Southlake Nissan responded

Doreennel, we're happy you found our staff to be so supportive during your experience here at Southlake Nissan Inc. If you have any further questions, please give us a call. We're always happy to help!

May 02, 2022

I went to the dealership for routine maintenance on my truck, I had a coupon for tire rotation but forgot it at home and the service tech allowed my time to retreive from my phone. More

by rog50jac16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
May 04, 2022 -

Southlake Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 29, 2022

They are prompt, concise, considerate and will go a long way to meeting your wants and needs. refreshments and a clean environment to wait in. More

by jimwiszowaty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Kawanna
Report | Print
May 04, 2022 -

Southlake Nissan responded

Hi Jimwiszowaty, thank you so much for your positive comments about Southlake Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

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