
Southwest INFINITI
Houston, TX
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231 Reviews of Southwest INFINITI
When my wife and I arrived on site we were grested and immediately taken to see cars we might be interested in. Once we decided on a body style and model Kim noticed we had some concerns with the car we immediately taken to see cars we might be interested in. Once we decided on a body style and model Kim noticed we had some concerns with the car we were initially looking at. He then took us to the back of the lot where another car of the same make and model had just arrived and allowed us to look at it before it had even been processed. He allowed us to test drive it and even quoted us a price that day. However, when we wanted to talk it over that night there was no presuure to buy right then, no "let me get my manager" or any of that other nonsense. When we were readfy to purchase the price quoted to us was exactly where all of my research said it should have been, the price of the trade in was almost where I wanted it, and they even worked to, and did, beat my pre-approved bank financing. Overall it was a great experience. I should note that along with Kim I was helped by Maurice. Heck, they even stayed hours after closing to finish the deal. If you are looking for any kind of car you have to go to Southwest Infiniti and see these guys. More
My wife and I usually dread the car buying experience, but found that working with Mike Kabalaki was a pleasant experience. The dealership was also impressive for its cleanliness, friendliness and efficie but found that working with Mike Kabalaki was a pleasant experience. The dealership was also impressive for its cleanliness, friendliness and efficiency. We look forward to a long mutually beneficial relationship. More
I AM GIVING THIS REVIEW TO EXPRESS THE PERSONAL CARE AND SERVICES I RECEIVED UPON MY ARRIVAL AT THE DEALERSHIP, WHICH WAS MORE THAN EXCELLENT. EVERYTHING WAS HANDLED PROFESSIONALLY BY MR. KIM JESSEE. OTHE SERVICES I RECEIVED UPON MY ARRIVAL AT THE DEALERSHIP, WHICH WAS MORE THAN EXCELLENT. EVERYTHING WAS HANDLED PROFESSIONALLY BY MR. KIM JESSEE. OTHERS AT THE DEALERSHIP WERE VERY FRIENDLY AND COURTEOUS. THIS WAS THE THIRD CAR THAT I BOUGHT FROM SW INFINITI. I ENJOYED IT MOST I THINK BECAUSE I WALKED IN TOLD THEM WHAT I WANTED AND WAS SHOWN WHAT WAS AVAILABLE. NO PRESSURE TACTICS! More
My initial visit was meant to view a few cars to see if there was anything that I liked. I was approached by Larry Robinson who showed me several vehicles and recommended I go for a test drive. I visted ag there was anything that I liked. I was approached by Larry Robinson who showed me several vehicles and recommended I go for a test drive. I visted again the next day after viewing several cars online and began the paper work for my next vehicle. More
I had a great experience with this dealership. Mike Kabalaki was very friendly and helped me get the best deal on an Infiniti FX35. Lino was also very helpful with the whole financial process. I would Kabalaki was very friendly and helped me get the best deal on an Infiniti FX35. Lino was also very helpful with the whole financial process. I would recommend this dealership to anyone! More
There is no better dealership anywhere, Kim is a wonderful gentleman with whom to do business. I absolutely love my new QX56, the terms were good, and the service is terrific. wonderful gentleman with whom to do business. I absolutely love my new QX56, the terms were good, and the service is terrific. More
I thoroughly enjoyed my car buying expereince at Southwest Infiniti. The unknown for me what exactly what size of SUV/crossover I wanted. Claude Bradford arranged for me to "borrow" a vehicle for 2- Southwest Infiniti. The unknown for me what exactly what size of SUV/crossover I wanted. Claude Bradford arranged for me to "borrow" a vehicle for 2-3 days to that I could get comfortable with it. The test drive confirmed my desire to buy a crossover. Unfortunately, the vehicle I test drove did not have the exact options I desired. I was not pressured by the dealership to make a purchase. We simply decided that we would stay in contact. A few months later the exact vehicle I wanted popped up at the Southwest Infiniti and I returned and bought it! I highly recommend purchasing a new or preowned vehicle from Southwest Infiniti! More
When my fiance and I arrived at the dealership we fell in love with the G35 and immediately felt welcomed by Larry as he greeted us in the parking lot with his friendly smile. Larry and Maurice (Sales Mgr) w love with the G35 and immediately felt welcomed by Larry as he greeted us in the parking lot with his friendly smile. Larry and Maurice (Sales Mgr) worked with us on our trade in and found a great car within our tight budget. We appreciate their time, effort, patience and willingness to help us find a great car. We look forward to continuing our relationship with Southwest Infiniti when we decide to upgrade in 3 years....thank you Larry for making our experience so great!!! Raven Edwards - 10/7/11 More
As I drove up to the Infiniti Service Dept. I had hope for a good experience. Upon meeting Hector Diaz I knew I was in good hands! Mr. Diaz took charge and asked the right questions. Then HE LISTENED! Sup for a good experience. Upon meeting Hector Diaz I knew I was in good hands! Mr. Diaz took charge and asked the right questions. Then HE LISTENED! Super awesome, every customer wants to be heard. He listened carefully to all my requests and he smiled and understood everything that was explained. He processed the order and went over everything in detail to make sure we were on the same page. He even took care of the special little things like showing me how to navigate the loaner car which was different from my car. Mr. Diaz was very professional, has excellent manners and was darn friendly what a great Infiniti experience! I certainly will recommend buying a car here and the services. More
I must say my experience was good. The atmosphere was friendly. Employees helpful. I live on the other side of town and initially i was going to a dealership closer to home;however, I'm glad I stopped. friendly. Employees helpful. I live on the other side of town and initially i was going to a dealership closer to home;however, I'm glad I stopped. Kim was friendly, informative and patient. No pressure. Finance was smooth. Not sure about the price but based on what I was working with, they got it done. Bottom Line, they earned a customer. Satisfied Customer. More