Southwest Kia: Dallas - Service Center

Happy customer. Thanks for the quick turnaround. Will recommend you to anyone in need of Kia services. Thanks for the quick turnaround. Will recommend you to anyone in need of Kia services. More

Great service. Didn’t have 2 recalled parts. Excellent on time ready. Great on communication how things are going. Didn’t have 2 recalled parts. Excellent on time ready. Great on communication how things are going. More

Absolutely the best service I have ever received from a dealership. Jorge was amazing. Kept me informed throughout the entire process. Will never take my car anywhere else. dealership. Jorge was amazing. Kept me informed throughout the entire process. Will never take my car anywhere else. More

Great service, quick, customer drive. Love this dealership and would recommend to anyone looking for a new Kia Love this dealership and would recommend to anyone looking for a new Kia More

Jorge always gives me a warm welcome and keeps me informed on the progress of the service. informed on the progress of the service. More

Everyone at the dealership had a smile on their face and greeted you when they came in contact with you. It was a pleasant stay and they checked on you often to see if you were ok or needed anything. greeted you when they came in contact with you. It was a pleasant stay and they checked on you often to see if you were ok or needed anything. More

I took my Telluride in for service. Ause was informative and kind. My check in time was fast. I was informed of each step of the service process. The pick up process was just as great! Ause was informative and kind. My check in time was fast. I was informed of each step of the service process. The pick up process was just as great! More

I have been to other Kia dealerships before but this one is terrible. I had an appointment at 7:00am to get an oil change an tire rotation. I showed up to the dealer and they have no record. After that my s is terrible. I had an appointment at 7:00am to get an oil change an tire rotation. I showed up to the dealer and they have no record. After that my service is about $30 more than the other dealers ive been to and to top it off they charged me an additonal $15.00 misc. shop fees charge for "Towels and Cleaning supplies." This is unacceptable to have the service advisor to let you know during closeout. They also quoted me 1hr 15mins to 1hr 30 mins for the service to be completed. I was done in 2hrs 15mins and that was after they took 20mins to just check me in. I will never come here again. Nobody was professional or courteous during my enitre encounter. More

Service department Julian and manager are crooks they quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and l quoted me $2500 to fix my ac and electric fan on car I bought there 7 months ago they sold me extended warranty but warranty didn't cover parts and labor for job they told me I needed they had car for 2 weeks I had to drive to Kia cause they would not call back with estimate or problem I had to go in person to get answers I took my car out went to another shop only cost $150 to fix my car. More

Service and technology was great. Would recommend to family and friends. Will return in the future. Would recommend to family and friends. Will return in the future. More