Sparta Chevrolet

I am writing to formally express our deep frustration and disappointment regarding a vehicle we purchased from Sparta Chevy in January 2025. Less than a month after purchasing the vehicle, we were involved disappointment regarding a vehicle we purchased from Sparta Chevy in January 2025. Less than a month after purchasing the vehicle, we were involved in an accident with a deer. During the subsequent inspection by our mechanic, as well as a second inspection at our local Chevy dealership for another opinion, we were informed that the transmission was broken and, notably, this damage was unrelated to the accident. The mechanics also pointed out that the transmission had clearly been tampered with prior to our purchase: it had one brand-new bolt, while the others were rusty, indicating previous knowledge about apparent internal work being done. This is something that was never disclosed to us at the time of purchase. Despite bringing this matter to their attention, no apology, compensation or support was offered. As customers, we find this completely unacceptable and extremely frustrating. I am especially disheartened that no warranty or assurance was offered for a vehicle at this price point (we spent over $20,000), sold as a more “reliable” option. We are a family of nine, including seven children aged 10-3. My husband is a stay-at-home dad with seven young children and I work for a local non-profit organization, so this investment represented a significant financial decision for us. We sought a dependable vehicle, and instead, we feel misled, lied to and burdened with a major and costly issue that should have been addressed prior to the sale. Had we known about the transmission, we would not have moved forward with the purchase. We chose Sparta Chevy as we had heard good things and trusted that buying a vehicle through a dealership would be a safer, more reliable option. To which it was not. More

Professional service throughout the entire sales process. Ask for Matt in New Car department. Rich in Finance also does a great job too. Ask for Matt in New Car department. Rich in Finance also does a great job too. More

We ordered our 2014 Chevrolet Cruze Turbo diesel through this dealership and had no problems. The car arrived ahead of schedule and was exactly what we asked for. Everyone was friendly and answered all of o this dealership and had no problems. The car arrived ahead of schedule and was exactly what we asked for. Everyone was friendly and answered all of our questions. We love the car and the service we received. I would highly recommend this dealership if your looking for quality vehicles. They also sell an large assortment trailers too. We didn't purchase one, but we did get a look at some very nice horse trailers they had available. More