Speck Hyundai of Tri-Cities
Kennewick, WA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 221 reviews
This is intended to be a fairly mild rebuke, but I am tired of sales practices which, in my opinion, are abusive and waste the time & money of prospective customers. I briefly contacted Speck via IM (“in tired of sales practices which, in my opinion, are abusive and waste the time & money of prospective customers. I briefly contacted Speck via IM (“internet messaging”) to inquire about an old Geo Metro they had *just listed* online… with neither its miles, an asking price or even an adequate description of the vehicle in their listing. They did have the free IM chat option (a positive) and a regular toll phone number (a useless customer expense) in their listing. They also had the car's VIN posted, so I *could have* wasted money getting a CarFax or other report in advance (which I wasn't stupid enough to do.) Unfortunately, and as usual, as soon as I inquired Speck's rep started to give me the run-around… “The manager said” the car wasn’t available any more, or yet, “but what else might they interest me in”?!! Well, I've really gotten tired of these sales tactics so I just said “thanks but no thanks” and “hung up” the session immediately. It was all very polite but they will get a negative review from me in all the online forums to punish them for wasting my time. IMHO, there is NO excuse for not listing a car's basic info - like the asking price, the mileage and which model it is, exactly - up front in any ad a dealer publishes. More



