Spirit Chrysler Dodge Jeep Ram - Service Center
Swedesboro, NJ
239 Reviews of Spirit Chrysler Dodge Jeep Ram - Service Center
Oil change was smooth as expected. Nearly $100 for an oil change is a bit outrageous . I guess I need to learn how to do my own to make the price much more reasonable. Three recommenda Nearly $100 for an oil change is a bit outrageous . I guess I need to learn how to do my own to make the price much more reasonable. Three recommendations were made, 2 of which I am able to do on my own. The third can wait and I can probably get a better deal with my local mechanic friend than I can from a dealership. The stop/start warning light came on a day after my service. The stop/start battery has already been replaced under warranty. In reading about it, there is no need for panic. Two days after service, the warning light has not come back on. I disengage the stop/start anyway, but to see a warning light the day after a service and from something that was already corrected is an area of concern. That seems to keep happening when I bring it in for service. Does not produce much faith and trust in the service department. More
Very efficient about getting work done in a timely manner. Dropped off vehicle on Tuesday, diagnostics done and parts ordered and repairs done on Wednesday. The only one minor issue,is the engine cove manner. Dropped off vehicle on Tuesday, diagnostics done and parts ordered and repairs done on Wednesday. The only one minor issue,is the engine cover was removed in order to do the work, and was put back without a wipe off to me I would have wiped off, I don’t do much work on cars anymore but you always put things back cleaner than when they came off, and you can bet it’s very clean now and guess who did it. More
Good overall. Service writer had no communication. Only words spoken were " we'll get it in" and Your vehicle is ready". No asking if there were any concerns or pr Service writer had no communication. Only words spoken were " we'll get it in" and Your vehicle is ready". No asking if there were any concerns or problems. Could use a lesson in customer care. More
Excellent service performed by the maintenence department. They keep you informed of the progress of your repair. The service manager is very helpful providing guidance as to how to proceed with department. They keep you informed of the progress of your repair. The service manager is very helpful providing guidance as to how to proceed with the services needed. More
They do excellent work. And they are very friendly They have good communication skills. They take their job seriously And they are very friendly They have good communication skills. They take their job seriously More
Second time I scheduled an appointment and get there and they have no record. It is frustrating and a total inconvenience. Then to be told, I am the one causing a problem. Crazy, crazy! It is unfortunate th they have no record. It is frustrating and a total inconvenience. Then to be told, I am the one causing a problem. Crazy, crazy! It is unfortunate that not 1 time in which I have brought my business to Spirit service center, no one there has said THANK YOU! I have definitely said it, believing that maybe one of them would say, no, thank you. There is nothing special about using their service department, except they are the closest. But, I will return and double check before I go, that I actually have an appointment. More
Great Customer Service! Oil change .. I will return back They made everything right they took care of me and the Customer Service Staff was excellent!! Oil change .. I will return back They made everything right they took care of me and the Customer Service Staff was excellent!! More
Fast easy and efficient. I dropped off and went to work. Makes it so easy for me during a busy week I dropped off and went to work. Makes it so easy for me during a busy week More
Needed service for my vehicle, and it was a pleasure to work with Jack Pascoe on two occasions to set that up. Each time I had to re-schedule, Jack was very accomodating and made sure I was happy. Thank work with Jack Pascoe on two occasions to set that up. Each time I had to re-schedule, Jack was very accomodating and made sure I was happy. Thank you! More