Spirit Chrysler Dodge Jeep Ram - Service Center

They do excellent work. And they are very friendly They have good communication skills. They take their job seriously And they are very friendly They have good communication skills. They take their job seriously More

Second time I scheduled an appointment and get there and they have no record. It is frustrating and a total inconvenience. Then to be told, I am the one causing a problem. Crazy, crazy! It is unfortunate th they have no record. It is frustrating and a total inconvenience. Then to be told, I am the one causing a problem. Crazy, crazy! It is unfortunate that not 1 time in which I have brought my business to Spirit service center, no one there has said THANK YOU! I have definitely said it, believing that maybe one of them would say, no, thank you. There is nothing special about using their service department, except they are the closest. But, I will return and double check before I go, that I actually have an appointment. More

Easy to work with, scheduling was simple. Service was excellent. Mike and the team are good guys Service was excellent. Mike and the team are good guys More

Great Customer Service! Oil change .. I will return back They made everything right they took care of me and the Customer Service Staff was excellent!! Oil change .. I will return back They made everything right they took care of me and the Customer Service Staff was excellent!! More

Fast easy and efficient. I dropped off and went to work. Makes it so easy for me during a busy week I dropped off and went to work. Makes it so easy for me during a busy week More

Needed service for my vehicle, and it was a pleasure to work with Jack Pascoe on two occasions to set that up. Each time I had to re-schedule, Jack was very accomodating and made sure I was happy. Thank work with Jack Pascoe on two occasions to set that up. Each time I had to re-schedule, Jack was very accomodating and made sure I was happy. Thank you! More

Team was extremely helpful and resolved issue immediately. Owner and service manager are easy to talk to and take time to answer any questions. immediately. Owner and service manager are easy to talk to and take time to answer any questions. More

Always pleased with my visits to Spirit. Friendly staff, great mechanics, work done efficiently and well. Friendly staff, great mechanics, work done efficiently and well. More

Paid for the 2 for $130 FULL synthetic oil changes coupon they had on their website. After the 2nd oil change I realized by checking the part # on both invoices that only conventional oil was used. I hope t they had on their website. After the 2nd oil change I realized by checking the part # on both invoices that only conventional oil was used. I hope this was oversight and not a way to make more money off the customer without them looking into it. Love Spirit tho. Although I didnt buy my my truck here, I will next time. Love the small family feel of this dealership as everyone is so friendly. I just want to see them make good on what I paid for. Again, not bashing the dealer as I think this was just a misunderstanding on the service department. More

3/7/2025 The service department here is terrible. Took my 2014 Ram 1500 for an issue with the air-ride suspension losing air. Prior to appointment they told me they charge $175.00 diagnostic fee and Took my 2014 Ram 1500 for an issue with the air-ride suspension losing air. Prior to appointment they told me they charge $175.00 diagnostic fee and any repairs would be taken from the fee. I agreed but called Performance Dodge to check their fee ($160). Spirit was closer and more of a convenience so I took it there. Gave them a list of what I was having issues with (both rear turn signals, brake light out, needed an oil change, and the issue with a ride). I explained that I recently had the compressor replaced for the air-ride, I also explained that I felt the turn signal issue was something in the steering column since it occurs when I am turning the wheel. They responded with their recommendations from their inspection that included a new battery, new tail light assembly and a new air filter totaling over $1000. I was told they could not duplicate the issues with the turn signal or the air-ride leak. I get it sometimes you take a vehicle to get fixed and it’s not doing what it does when you are operating it yourself. I declined all recommendations because I can do that work myself for half the price. I asked them to drive the vehicle for about 15-20 miles on bumpy roads or the highway. Phone call back was they drove it for 19 miles and could not duplicate it still. So 3 days later I take my truck for a 20+ mile drive on the highway and the air-ride fails again (And the turn signals while turning continues to go out). So I call back and spoke with Myke who I was dealing with from the beginning and he told me he can’t accommodate having a mechanic tied up that long to drive my vehicle around. I told him that all I needed to hear and I would take it to Performance and he hung up on me. This place is totally unprofessional and a rip off. I would not recommend buying any cars from Ron Baus or having his staff attempt to fix your vehicle. More