Spitzer Chevrolet Lordstown - Service Center

we purchased a new vehicle from.. CAROL FERRY then we purchased a new vehicle from.. CAROL FERRY then purchased a used one about a year later from her.. she is my favorite sales person~ and hav we purchased a new vehicle from.. CAROL FERRY then purchased a used one about a year later from her.. she is my favorite sales person~ and have been using their "new team" in the service department... long ago, I used to hear that people would never take their car back to THIS service dept. I think they have really really changed.. I have had no problems with their service department, yet.. the biggest problem was CHEVROLET making them do step ONE before they got to what was the problem (we may have to pay for that cause it wasn't covered under our ext.warranty - but they are working with us on that) The guys in service.. will do their best to get you in and out and get it fixed and even give you a ride if you need one! More

The auto industry has one of the "best kept secrets" at Spitzer Chevy in North Jackson Ohio, and his name is " Trevor Baulo" Being in retail sales for over 20 years myself, Mr. Baulo gets an A secrets" at Spitzer Chevy in North Jackson Ohio, and his name is " Trevor Baulo" Being in retail sales for over 20 years myself, Mr. Baulo gets an A+ in all areas. I just returned to Spitzer for my first oil change. It has been 9 months since I've talked with Trevor. Starting with a friendly greeting and a smile, then remembering my actual name ! As a customer, this means so much! I have recieved such an intense follow-up from Mr. Baulo since I leased my new Chevy Cruze. Mr. Baulo's warm approach to sales goes far beyond the average car salesman. His direct eye contact, countenance, and attentative listening to what a customer is actually is saying, then acting on that question or comment from the customer ranks him top in sales performance far above any competetion in the auto sales industry !!! I know for sure that I will be buying my next vehicle from Trevor Baulo at Spitzer North Jackson.....Fantastic job Trevor !!! More

From the salesman to the service department the experience has been great! Will Pickens was extremely informative and knowledgable and when I stopped in for service he even sat and chatted with me experience has been great! Will Pickens was extremely informative and knowledgable and when I stopped in for service he even sat and chatted with me for a bit while I waited for my car. I recommend this dealership to everyone! More

I had an appointment to have a transmission leak fixed at 8:30 am was told this would take about one and a half hours to complete. At about 10:30 am I was told they were having trouble getting the right o at 8:30 am was told this would take about one and a half hours to complete. At about 10:30 am I was told they were having trouble getting the right oil and they were on there way with the oil they would need it should be done around 12 noon. Then at about 1:30 pm was told they are still on road getting the oil then at 3:00 pm was told they were getting me a rental car at 3:30pm rental finally showed up. I thought the reson you make an appointment is so you can be prepared to do the job!!!!!! I had 7 Hrs wasted sitting there and was told atleast once they were on ther way with the oil witch was a lie and my 7 hours got me a coupon for a free oil change well I will never step foot back in spitzers again an oil change for you not being prepaired!!!!!!!!!!!!!! come on. More

Jared helped me with warranty work on my 2007 silerado. Jared helped me with warranty work on my 2007 silerado. had a rental for me while my truck was fixed, kept me up-dated daily on my truck. First cla Jared helped me with warranty work on my 2007 silerado. had a rental for me while my truck was fixed, kept me up-dated daily on my truck. First class service thank-You Gregory Sarisky More