Spitzer Chevrolet Northfield - Service Center
Northfield, OH
108 Reviews of Spitzer Chevrolet Northfield - Service Center
Excellent experience everyone from the sales team to the managers to the service team have gone above and beyond managers to the service team have gone above and beyond More
Absolutely HORRIBLE customer service. I have stopped out twice and called well over 8 times in a 2 month period to get a new tire jack that is well in warranty. I have tried head of pa I have stopped out twice and called well over 8 times in a 2 month period to get a new tire jack that is well in warranty. I have tried head of parts, head of service and going as far to contact the general manager Michael Blackstock. All I get are promises of "I will call you tomorrow" or "give me 30 mins and I promise I will call you back". Clearly not a dealership with leaders or employee's who step up to take care of customer issues. Clearly Mr. Blackstock and his "team" are there to make sales and that is the absolute end of it. More
Very clean and efficient dealership Had my service complete when they said it would be. Very satisfied complete when they said it would be. Very satisfied More
I have been a customer at this dealership for several years. Everyone is friendly and efficient. I was able to get a timely appointment for my Equinox and it was repaired right away. Pat Ballard was very years. Everyone is friendly and efficient. I was able to get a timely appointment for my Equinox and it was repaired right away. Pat Ballard was very informative as to what needed to be done and the approximate cost. We depend so much on our vehicles- it is good to know we can depend on Spitzer Chevy Northfield. More
Always a good experience. Mr.Liska was very accommodating.Mr Neri is an excellent manager. Mr.Liska was very accommodating.Mr Neri is an excellent manager. More
Spitzer Dealership is always friendly and Alec Dadas was exceptional in helping us. He was so kind and friendly and definitely knows his job. exceptional in helping us. He was so kind and friendly and definitely knows his job. More
Spitzer Dealership is always friendly and Alec Dadas was exceptional in helping us. He was so kind and friendly and definitely knows his job. exceptional in helping us. He was so kind and friendly and definitely knows his job. More
We brought our Blazer in for service and Alec Dadas took care of us. He is very knowledgeable, kind and knows his job very well was so happy we got him to take care of us thank you Alec. care of us. He is very knowledgeable, kind and knows his job very well was so happy we got him to take care of us thank you Alec. More
The service manager is great. Pat was my service consultant and did a good job of keeping me informed of what work was needed and the importance. Pat was my service consultant and did a good job of keeping me informed of what work was needed and the importance. More
Service was excellent and informative. Will be re-scheduling soon for windshield wiper fluid pump. Will be re-scheduling soon for windshield wiper fluid pump. More