
Spitzer Kia Cleveland
Cleveland, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 4:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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1st they forgot to order my part, I called back a week later Rick apologized and said he Rick apologized said he would put the order through immediately. I then asked if they could put it on. I then I ask later Rick apologized and said he Rick apologized said he would put the order through immediately. I then asked if they could put it on. I then I asked if they could put it.on fot me he said didn’t see a problem with that. I went to the service department to see if they could do it. They said yes they didn’t say that there would be charge for it.. Then Charged me $109 to put the mirro on . A few years previous I.had to replace the same mirror and that dealership put it on. It took them less than five minutes to do that. With out any charge. I will not in the future use this Spitzer Kia dealership. Or refer any of my friends the install was more than my part. More
Belinda Frost is great to work with. She always is so responsive and takes great care us. She always is so responsive and takes great care us. More
Quick, efficient, and friendly The staff was warming, helpful, they gave me a great deal and I'm happy with my experience helpful, they gave me a great deal and I'm happy with my experience More
If you're really serious about buying a vehicle it truly is the place to be right there they're very courteous and they will help you is the place to be right there they're very courteous and they will help you More
Rich was kind and polite. He was quick and efficient. He made sure I was comfortable. He was quick and efficient. He made sure I was comfortable. More
Service was outstanding with a big Thank you to Tom Wolf and Michael Navarro. Brake pads and rotors replaced and car returned clean and brakes are excellen. This repair and oil change all in same day!Outsta and Michael Navarro. Brake pads and rotors replaced and car returned clean and brakes are excellen. This repair and oil change all in same day!Outstanding.!! More
I went to the dealership for my 10am appt and was taken right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! right away! Excellent service! Got in and got out in a timely manner! And most importantly a friendly staff! More
Good freindly and person checking me in was fast friendly and explained everything well andproffesional and explained everything well andproffesional More
I came in to have some recalls taken care of and normal preventative maintenance check . The issue arised that i'm not happy with is the fact that I wanted my a.C checked because the car is not getting col preventative maintenance check . The issue arised that i'm not happy with is the fact that I wanted my a.C checked because the car is not getting cold enough. I and was informed that this dealership doesn't check AC at this location it has to be sent out. This makes no sense to me and now I have to take another day off work and take my car someplace else, it's under warranty to have the air conditioner checked. More