
Spitzer Kia Cleveland
Cleveland, OH
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Best experience I’ve had since I got my car Much Improved customer service...Desmond Peebles was really great...there was a mix up with the scheduling of my appt and he squeezed me in and was ve Much Improved customer service...Desmond Peebles was really great...there was a mix up with the scheduling of my appt and he squeezed me in and was very concerned about my experience and my concerns...very happy... More
I got exactly what I wanted I was treated with great customer service from the moment I arrived. I was able to work out a deal that worked with my budget and I drove away with e I was treated with great customer service from the moment I arrived. I was able to work out a deal that worked with my budget and I drove away with exactly what I wanted. Justin was very patient while I decided between 2 vehicles and went over everything I needed to know. This is my 3rd lease from Spitzer Kia and I would definitely recommend them to family and friends. More

Easy Doing Business with Spitzer Kia George was great, got what I wanted at a fair price, was in and out relatively quickly. They made the car leasing experience pretty easy for me. George was great, got what I wanted at a fair price, was in and out relatively quickly. They made the car leasing experience pretty easy for me. More
Awesome I walked in the dealership ship thinking I was just going to get information and left with my first new car! thanks to kiyyah and Vince, very helpful I walked in the dealership ship thinking I was just going to get information and left with my first new car! thanks to kiyyah and Vince, very helpful and awesome people :) thanks Kia:) More
Excellent service. Pain free car buying experience! From the moment we stepped into the showroom we were always treated like a friend rather than a customer, and I don’t think we ever even had to open a From the moment we stepped into the showroom we were always treated like a friend rather than a customer, and I don’t think we ever even had to open a door lol. Josh was extremely personable and helpful, made the wait we had to sign the papers much more enjoyable. He was never pushy and always honest, would 100% recommend! More
It was all good Every body was friendly and no one was pushy the hole experience was easy going with no hassles they kept me aware of what was going on at all times. Every body was friendly and no one was pushy the hole experience was easy going with no hassles they kept me aware of what was going on at all times. More
Bought a new(used) car Every thing went smoothly he was willing to work with my budget and we came to a vehicle that suited my needs. Would definitely recommend to friends a Every thing went smoothly he was willing to work with my budget and we came to a vehicle that suited my needs. Would definitely recommend to friends and family. More
Jim Parson sold me my freedom! I walked into Spitzer Kia not knowing exactly what I wanted, but an idea. I had very little intension of purchasing a brand new vehicle, perhaps a few I walked into Spitzer Kia not knowing exactly what I wanted, but an idea. I had very little intension of purchasing a brand new vehicle, perhaps a few years old. My car was on it's last leg --it was an '89 Corolla. It was time for something in the past decade, at least. Jim was extremely friendly and in no way pushy. I had a friend post a picture of his new Forte and I was very impressed with his enjoyment of it. So, I did have a preference towards that model but not entirely exclusive to it. He showed me around to other cars and eventually I came across the Forte. It had high ratings for overall value and reliability and so, I test drove it around the city. He was patient and informative and again, never pushy. That was important to me, because I didn't want to feel "forced" into a purchase I wasn't completely sure of. We discussed everything in great details about the car; it's perks, it's gas to mileage ratio, it's reliability and expectations. Before we returned to the lot I was pretty much sold on the car but not the particular color I test drove. Miraculously, they had one in the color I wanted in an off premise lot/storage place. I was in a position with my current car that limited me, basically, to drive to work and back. Jim Parson sold me my freedom, essentially. I could now enjoy the simple things I worried about doing with my old car --the smallest of tasks seemed nerve-wracking, going to the grocery store without worrying my car wouldn't start after, everything was an issue with my old car. Jim assured me that if I had any further questions about the car or anything I needed to know, he would be personally available --and I believe him. I won't hesitate in the future to recommend him to anyone/everyone in search of a new car from someone they could feel secure with. He is outstanding at his job and a very honest man. I have found an amazing vehicle with an amazing salesman! More
efficient & positive experience Areleen was great to work with, everyone at Spitzer Kia was very friendly & easy to work with. The whole car buying experience was pleasant & very ef Areleen was great to work with, everyone at Spitzer Kia was very friendly & easy to work with. The whole car buying experience was pleasant & very efficient. Arleen even bought me a soda while i was waiting, we took care of insurance & the dealership arranged to get my rental car back to Enterprise. Really like the free weekly car wash feature too! More
Excellent car buying experience I just purchased a car from this dealership and had a fantastic experience. Car buying can be a frustrating experience, so I was surprised at how easy I just purchased a car from this dealership and had a fantastic experience. Car buying can be a frustrating experience, so I was surprised at how easy and pleasant this was. Mike was great. He was friendly, knowledagle, and helpful. Vince in finance was awesome as well. He got us in and out very quickly, while still explaining everything we needed to know. I would definitely recommend spitzer Kia to anyone looking to buy a car. More