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Spitzer Kia Cleveland
Cleveland, OH
1,909 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,909 reviews
May 16, 2018
First time buyer Very personable. Everything was explained. They answered all my questions no matter how small or how many. It was my first time buying a car and they Very personable. Everything was explained. They answered all my questions no matter how small or how many. It was my first time buying a car and they made it easy. I'm glad they brought up the car that I wanted. More
by Greenkiajoe
Employees Worked With
Gary V. Grow
May 16, 2018
"New Kia" Very pleasant experience. George Woods was my salesman and was very personable and knowledgeable. He even came in on his day off so I could pick Very pleasant experience. George Woods was my salesman and was very personable and knowledgeable. He even came in on his day off so I could pick up my new car. He took his time to explain how to work many of the features on the vehicle, and even set up my phone to the car. All my questions were answered. They made the business transaction very easy and seamless. (Jeremy did the finance portion and was also a pleasure.) Everyone in the dealership seemed very friendly. Would definitely recommend this dealership to anyone looking for a car. More
by suecamp
Employees Worked With
Jeremy Zabell, George R. Woods
May 15, 2018
Fast and easy and GREAT DEAL.. Gary Grow was very helpful,not pushy, sensitive to my needs,even somewhat funny. I thought I knew what I wanted before I walked into the dealership,B Gary Grow was very helpful,not pushy, sensitive to my needs,even somewhat funny. I thought I knew what I wanted before I walked into the dealership,But after I test drove a few cars I knew my first choice was not the one for me.(and so did Gary). He found me another car to try and also found me a great deal.He also explained all my options of financing ,set up all my newer features on dashboard. I am a 3 time return KIA customer and would recommend Gary to all my friends. Thank You .! More
by Lanie2666
Employees Worked With
Gary V. Grow
May 15, 2018
Pleasant experience Josh Darnall was our salesman and was very thorough regarding the features of the vehicle we purchased. He explained the financial process every step Josh Darnall was our salesman and was very thorough regarding the features of the vehicle we purchased. He explained the financial process every step of the way. Josh was very personable and made our experience a whole lot of fun. This dealership and Josh are highly recommended by me based on experience More
by Barrbie42
Employees Worked With
Vincent Viscusi, Josh Darnall
May 13, 2018
Great customer service my first time time buying a car from a lot. Very satisfied with all the support from all 3 of them. Definitely will be telling everyone about it. my first time time buying a car from a lot. Very satisfied with all the support from all 3 of them. Definitely will be telling everyone about it. More
by Jojoansiah7
Employees Worked With
Vincent Viscusi, Joshua Valentine, Mercedes Valentine
May 12, 2018
Treated very well I had a very good experience. Knowledgeable sales person. Arleen was very good. Vince the finance person was willing to work with me very pleased I had a very good experience. Knowledgeable sales person. Arleen was very good. Vince the finance person was willing to work with me very pleased More
by Louch1951
Employees Worked With
Vincent Viscusi, Arleen Robles
May 12, 2018
Sensitive to one's needs and likings They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. They have the most polite dealers I've visited and we have purchased many cars. Our salesman Jim Parson makes it happen and gets u what you want. More
by debbie and Joey Bruner
Employees Worked With
Jim Parson, Kim Boutell, Vincent Viscusi, Freddy Mansour, Brian Kaufman, Mike Balis, Arleen Robles
May 11, 2018
Found Out After the Fact I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the So I expressed that one of my number one wants in the car was the voice activated phone I had in previous cars. I was told by Arleen and Josh that the Soul had that feature. After purchase, I learned that it only works with iPhone, not Android, and this is a problem because I am on the road all day in my work making phone calls. Did not receive a call back from them after they indicated they would call me back. I called and was told it doesn't work with Android, and when I said this was an issue for me after being specific with what I wanted, I was told someone would get back to me. They never did. IT IS NOW 6/20, AND I STILL HAVE NOT HEARD FROM KIA PER THEIR RESPONSE TO MY REVIEW ON 6/1. i AM HAPPY TO WORK WITH THEM TO RESTORE MY FAITH IN THIS DEALERSHIP, BUT I'VE NOT HEARD ANYTHING BACK. More
by Don4bebp
Employees Worked With
Vincent Viscusi, Freddy Mansour, Josh Darnall, Arleen Robles
May 10, 2018
Fantastic Everyone was so friendly and helpful. I really appreciated all the work and time they put into helping me. My salesperson was the best. I will definit Everyone was so friendly and helpful. I really appreciated all the work and time they put into helping me. My salesperson was the best. I will definitely be recommending them to friends and family. More
by RJPerry26
Employees Worked With
Vincent Viscusi, Freddy Mansour, Carisa Cosenza
May 09, 2018
Gary Grow Sales Excellence I worked with Gary Grow in the past and have purchased several vehicles from him over the years. He is the consummate professional and his customer s I worked with Gary Grow in the past and have purchased several vehicles from him over the years. He is the consummate professional and his customer service is truly excellent. If you are seeking an automobile sales representative at Spitzer Kia, please seek out Gary Grow as he always over delivers in customer satisfaction! -Brian Fletcher More
by Busyb143
Employees Worked With
Gary V. Grow
