Spitzer Kia Cleveland

Fantastic customer service Michelle was awesome. she answered all of the questions i had. i never felt as though i had to negotiate with her. she gave the facts and honest numbe Michelle was awesome. she answered all of the questions i had. i never felt as though i had to negotiate with her. she gave the facts and honest numbers right away after i told her what i wanted. More

Nice experience Staff were helpful and patient. They tried to get me in and out as quickly as possible. Thanks for your help and being straight forward Staff were helpful and patient. They tried to get me in and out as quickly as possible. Thanks for your help and being straight forward More

Bought a brand new 2018 Kia Sportage We gave 5 stars! Michele was an excellent person. We really liked her. They gave us a good deal on a brand new car. Since we was recently in an accide We gave 5 stars! Michele was an excellent person. We really liked her. They gave us a good deal on a brand new car. Since we was recently in an accident and lost our Sedona. I would highly recommend going to Kia and definitely asking for Michele. Thank you for your services Kia and to Michele as a great sales rep. Also to Vincent for explaining everything to us while signing the final paper work. More

No expectations No exceptation is always the way to go. Received great customer service: finance person advised me several times he was still searching. Someone on te No exceptation is always the way to go. Received great customer service: finance person advised me several times he was still searching. Someone on team was always there. More

Excellent Customer Service from All! We found this car online and called Josh to come see it. In under 4 hours, we called, drove to Cleveland, test drove it, and drove it home! Josh w We found this car online and called Josh to come see it. In under 4 hours, we called, drove to Cleveland, test drove it, and drove it home! Josh was awesome! He was fun, but professional; knowledgeable and efficient. He put us all at ease and made my daughter (8 yrs) laugh several times. It's so hard to find a non- sleazy car salesman... unless you go to Kia of Cleveland! Everyone was great! Jeremy in finance and the sweet cashier all stayed late to help us out and it was so appreciated! Go see Josh! Tell him I sent you! More

Very Pleasant Buying Experience Dealing with the people at Spitzer Kia Cleveland was truly a pleasant experience. Josh Darnall greeted us when we walked into the showroom, asked us Dealing with the people at Spitzer Kia Cleveland was truly a pleasant experience. Josh Darnall greeted us when we walked into the showroom, asked us some pertinent questions and quickly found a vehicle that met our needs and specifications. Freddy Mansour (Sales Manager) and Jeremy Zabell (Finance) were very pleasant, knowledgeable and eager to assist us and answer any questions and concerns we had. We did not feel pressured or rushed into making any decisions. We did feel, however, that customer service and satisfaction were their top priority. We highly recommend dealing with Josh Darnall when looking for your next vehicle. ~~~R&L S More

Im a Happy Soul!! George was patient kind and helpful from beginning to end! I went in with thoughts of looking at a used kia and left with a brand new car. George was patient kind and helpful from beginning to end! I went in with thoughts of looking at a used kia and left with a brand new car. More

I felt like it was all about me and my satisfaction! Michele is a very down to Earth energetic and awesome sales rep. I did not feel pressure, she simply presented me with my options and let me choose w Michele is a very down to Earth energetic and awesome sales rep. I did not feel pressure, she simply presented me with my options and let me choose what worked best for me. If there was anything that I wasn't too happy with she worked to make the necessary adjustments. She made the choice easy to deal with Spitzer for my purchase. Michele always worked around my schedule always had a smile and was extremely patient and helpful through this entire process. She is the best!!!! More

Great experience Spitzer Kia has won me over. Michelle helped me with all my concerns and questions without being pushy. The management and finance team were able to g Spitzer Kia has won me over. Michelle helped me with all my concerns and questions without being pushy. The management and finance team were able to get out of a bad lease from another brand that did not suit me at all and into a great car that fit all of my needs. thank you Spitzer Kia for all your help. I also want to give kudos for having so many women in your sales force. More

Such a smooth ride The reason for my high rating is because of my sales person name Mercedes. She made the process so easy and she was such a delightful person to work w The reason for my high rating is because of my sales person name Mercedes. She made the process so easy and she was such a delightful person to work with. I told her what inwanyes and where I needed to be and she worked with me. More