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Spitzer Kia Cleveland

Cleveland, OH

4.8
2,039 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,039 reviews

November 13, 2025

Excellent service, knowledgeable Randy Maggio is a professional with exceptional knowledge! His leadership shows in his team and their promptness to get things done! More

by Hruska.karen
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
Nov 13, 2025 -

Spitzer Kia Cleveland responded

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 13, 2025

Very helpful and polite Very professional Would recommend to my friends quality work Very pleased More

by g.harriman1948
Recommend Dealer
Yes
Nov 13, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

November 13, 2025

Had a great experience buying from here with George! Super friendly and never pushed for us to make a deal. Worked super hard to make our experience great and ensured any issues we had was taken care of More

by Kyle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Zabell
5.0
This rating includes all reviews, with more weight given to recent reviews.
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cindy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Spitzer Kia Cleveland are glad to have you as a customer.

November 13, 2025

I had a bad experience this time I bought two cars from them to do an oil change it took 2 hours and 15 minutes My oil changes is done in an hour My car sit outside because they said that they had a proble More

by pauldennine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Belinda Frost
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2025 -

Spitzer Kia Cleveland responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 13, 2025

Poor communication Randy called the wrong number on day 1 after I gave him the correct number...delaying my car bring fixed by a whole day. The next day...I heard nothing so I just showed up at 5p and hoped More

by SDHNOV
Recommend Dealer
No
Employees Worked With
Randy
Nov 19, 2025 -

Spitzer Kia Cleveland responded

Thank you for your review. We're sorry for the miscommunication, and we'd like to address these issues with our team. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 12, 2025

Very helpful and kind. Knows the cars and great customer service I would highly recommend them to anybody in my family More

by David112th
Recommend Dealer
Yes
Employees Worked With
Damon Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Damon Swann
Nov 12, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

November 10, 2025

Very efficient and friendly Nice to have free coffee and comfortable place to wait Fantastic More

by cathyclere
Recommend Dealer
Yes
Nov 10, 2025 -

Spitzer Kia Cleveland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Kia Cleveland, we look forward to having you as a valued customer for many years to come!

November 10, 2025

They were all spectacular. I did not have any complaints from either one of them. More

by FLORESCLEV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janet May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kimberly Clay-Carrillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 08, 2025

I love there. They treat you like family. Service was fast and easy. Recommend it to all my friends More

by dangerwoman1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Wolfe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Foose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Puls
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

November 07, 2025

Fast and very friendly! ! The team goes out of there was to answer your questions More

by LHOVANEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!