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350 Reviews of Spitzer Kia Cleveland - Service Center
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August 27, 2025
The staff is very friendly and professional. My advisor Rachel Lewis was great. At the end of my service Rachel explained everything to me that was done and why. At the end of my service Rachel My advisor Rachel Lewis was great. At the end of my service Rachel explained everything to me that was done and why. At the end of my service Rachel became more of a friend because of her attitude and experience. More
by dottie fragua
Employees Worked With
Rachel Lewis
July 29, 2025
Always a pleasant experience Darious Roberts was very attentive and informative. Always go to this location is convenient and when making appointments it's always easy and everyone I've spoken to is ver attentive and informative. Always go to this location is convenient and when making appointments it's always easy and everyone I've spoken to is very helpful. More
by lriveracruz76
Employees Worked With
Darious Roberts
July 24, 2025
I went there to get an oil change. After the oil was changed, it started leaking. I reached out to the manager to resolve the issue, but they didn’t want to deal with it. I tried to fi After the oil was changed, it started leaking. I reached out to the manager to resolve the issue, but they didn’t want to deal with it. I tried to find a supervisor, but the supervisor was avoiding me and didn’t want to help either. After hours of waiting, they finally agreed to take a look at the car. I’m completely dissatisfied and do not recommend getting service at this place because of supervisor which can't solve the problem More
by Ivodolazskyi
Employees Worked With
July 22, 2025
Belinda Frost was a pleasure to work with. She made sure that I was taken care of twice. She made sure that I was taken care of twice. More
by Isaac
Employees Worked With
July 04, 2025
I, have been bringing my car to Spitzer KIA Car Service located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Sp located at 3414 Brookpark, Rd. Parma, Ohio for over 7 years for all my car needs. They have never let me down. I recently had my car serviced at Spitzer KIA on June 27,2025. I was there for a routine oil change and tire rotation. Their service department is always friendly and my service adviser, that day was Belinda M. Frost, was incredibly helpful and explained everything clearly offered additional services for currant visit and my next visit with my car. Belinda,was very helpful, knowledgeable and professional. She was also very patient and addressed all my needs for my car. KIA's service adviser, also asked me if I was waiting for the car or do I need a ride home. My reply to Belinda was I am waiting for my car. She reminded me where the waiting area was and they have coffee and water available. By the time I walked to the waiting area, I received a text message from my service adviser, Belinda welcoming me to Spitzer KIA and if I have any questions to call her and her phone number. I am always impressed with their professionalism and Excellent Customer Service I highly recommend this dealership for all your Car Service Needs. The dealership staff is professional, knowledgeable and they do an Excellent job. Christine B. More
by christineblaut
Employees Worked With
June 19, 2025
I would like to thank randy Maggio at Spitzer kia Cleveland he was very helpful he let me know what was happening with my claim and he got the job done. Thank u so much Cleveland he was very helpful he let me know what was happening with my claim and he got the job done. Thank u so much More
by Bethrpalus
Employees Worked With
Randy Maggio
June 11, 2025
Belinda has been wonderful to work with in service. She always takes care of me and my son Liam. She always takes care of me and my son Liam. More
by Mary O.
Employees Worked With
June 01, 2025
Pretty friendly staff that are there to help you through the process of getting your vehicle serviced the process of getting your vehicle serviced More
by carlosestevez43
Employees Worked With
